June, 2022

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Change the Narrative: Your Invoices Probably Need Better Billing Descriptions

NCBA Law Practice Management Blog

Every interaction a law firm has with a client is a marketing opportunity, a chance to cement your value as a service provider And, there’s actually no better place to solidify that relationship than through your invoicing. It’s a continuous, repetitive option for remind ing your client of what you’ve done for them. It places your value proposition in stark relief.

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Debt Collection Agencies could help save thousands of SME’s

UK debt collections

Debt Collection Agencies could help save thousands of Small Businesses in the UK it is claimed. Almost 500,000 Small Businesses and SME’s in the UK are facing the real prospect of going bust. History shows that taking professional debt collection action can help save the number of Small Businesses from going bust. Recent reports and research make for very bleak reading for the country’s Small Business community.

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Groups Launch Ad Campaign, Issue White Paper, Detailing ‘Unlawful’ Actions at CFPB

Account Recovery

Rohit Chopra, the Director of the Consumer Financial Protection Bureau, has finally gone too far, in the eyes of the U.S. Chamber of Commerce and three national banking trade groups, who yesterday started campaigns to draw attention to what they labeled as Chopra’s “radical agenda and reckless actions.” The Chamber of Commerce launched an advertising … The post Groups Launch Ad Campaign, Issue White Paper, Detailing ‘Unlawful’ Actions at CFPB appeared first on

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I can’t believe I’m in collections

American Profit Recovery

Every now and then we will hear this when talking to a consumer and it always reminds me just how important of a role a debt collector plays in the economy. While the person owing the debt may not understand, we have to walk a very thin line at times. This means understanding why the consumer was actually sent to collections. What is our client and many other businesses experiencing across the country that brought us to this point?

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Why Your Business Should Reassess In-House Collections and Agency Partners

Enterprise Recovery

If it ain't broke, don't fix it. But do you know if your collections efforts are broken? If your business has established in-house ( first-party ) collections, accounts receivable and/or debt collection agency partners, it is still a good idea to ensure you're leveraging the best resources, technology, and vendor pricing available. Here's why and how to reassess your in-house collections and B2B collections agency partners.

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Your Collection Agency has Shut Down? What to do Next?

Nexa Collect

Many collection agencies have shut down recently due to the following reasons. Covid-19 Pandemic : Collection agencies were barred from collecting money in many states during the pandemic, impacting revenue from existing accounts. Moreover, the new business had stopped coming since people were not going to their offices and debt recovery was the last thought in their minds.

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How Long It’ll Take for Business Travel to Return to Normal

Nerd Wallet

If you’re a former jet-setter who hasn’t taken a business trip in years, continue to hang in there. Business travel dropped in 2020 and 2021, and it’s still not back. U.S. hotel business travel revenue for 2022 is expected to be 23% below pre-pandemic levels, according to an April report from the American Hotel & Sally French writes for NerdWallet.

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Judge Grants MSJ for Defendant in FDCPA Case Over Email Sent to Represented Plaintiff

Account Recovery

A District Court judge in Illinois has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling that emails sent to the plaintiff by the defendant did not violate the statute. The case presents an interesting twist on standing to sue under the FDCPA and communicating with consumers via … The post Judge Grants MSJ for Defendant in FDCPA Case Over Email Sent to Represented Plaintiff appeared first on AccountsRecovery.net.

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A much-needed employee appreciation week

American Profit Recovery

Recently we held our annual employee week and it was a long time coming! It was so refreshing to have our team together again and kick back, relax and have some much-needed fun and games. This has been an annual event for many years at American Profit Recovery but it’s no surprise that we were unable to pull it off for the past two years because of COVID-19.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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What to Look for in a B2B Debt Collections Agency

Enterprise Recovery

When your business contracts with another business, there's an expectation that both parties will honor their obligations, including paying on time. If your clients or business partners aren't following through, your accounts receivable department must devote time and resources in an attempt to collect. Or you can outsource the problem to a collections agency that focuses on this type of debt and respects your client/business relationship.

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What You Need to Know if You Are Retired and Filing for Bankruptcy

Sawin & Shea

Retirement is meant to be a time when you can finally relax and do the things you want without having to worry about earning an income and paying your bills. Unfortunately, with the cost of living and other expenses skyrocketing today, more and more retirees are finding it difficult to get by on their social security, pensions, and other retirement savings.

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CFPB Seeks Ban Against Operator of Student Loan Debt Relief Scam Reboot

Consumer Finance

Today the Consumer Financial Protection Bureau (CFPB) took action against the owner of a student-loan debt relief company for allegedly withdrawing hundreds of thousands of dollars from student borrowers’ bank accounts, without authorization. The CFPB alleges that Frank Gebase, Jr. controlled a company that took the borrowers’ money after obtaining their names and account information from a previous student-loan debt-relief scammer that the CFPB shut down.

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7 Things Medicare Doesn’t Cover

Nerd Wallet

By the time you turn 65, you probably have a good feel for what health insurance does and doesn’t cover. But Medicare is a different beast — and there are some surprising things that don’t fall under Medicare’s umbrella. Medicare is the federal government’s health insurance coverage for people age 65 and older, and other. Kate Ashford writes for NerdWallet.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Judge Grants Defendant’s Motion in FCRA Case Over Disputed Debt

Account Recovery

A District Court judge in Washington has granted a defendant’s motion for judgment on the pleadings in a Fair Credit Reporting Act case, even though the judge took the step of pointing out that the facts of the case were “disheartening,” ruling that a credit reporting agency could not be held responsible for reporting information … The post Judge Grants Defendant’s Motion in FCRA Case Over Disputed Debt appeared first on AccountsRecovery.net.

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Is your accounts receivable program ready for a new economy?

American Profit Recovery

Consumers as well as the business community have been through a lot during the two-plus years of dealing with the COVID-19 pandemic. Many businesses had to drastically alter the way they conducted business and many as you know all too well were forced to shut down completely temporarily. Consumers either lost their jobs, had their hours cut back depending on the industry they worked in, or decided to take on new careers.

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Five Ways for Freelancers to Save Money

Enterprise Recovery

With the federal reserve raising interest rates for the first time in nearly 30 years, economists are expecting a slow down in business growth. They've been talking about a recession for a few years now but then we were hit with a pandemic that shook up everything from the supply chain to the location of the workforce. If you are growing a freelance business, you're likely concerned about what to do if your own business slows down.

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States at Work: Shining Examples of Progressive Legislation in Key Economic Policy in 2022

Prosperity Now

State legislatures file, introduce and pass thousands of bills each year.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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CFPB Moves to Reduce Junk Fees Charged by Debt Collectors

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued an advisory opinion affirming that federal law often prohibits debt collectors from charging “pay-to-pay” fees. These charges, commonly described by debt collectors as “convenience fees,” are imposed on consumers who want to make a payment in a particular way, such as online or by phone.

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FIRE: Financial Independence, Retire Early

Nerd Wallet

Sitting at your desk daydreaming about bottomless mimosas and unlimited naps instead of working until retirement age in your mid-60s? It could be more than a daydream because of movements such as Financial Independence, Retire Early. Also known as FIRE, this financial movement is helping people globally achieve retirement quicker. What is Financial Independence, Retire.

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CFPB Publishes ANPR on Credit Card Late Fees

Account Recovery

The Consumer Financial Protection Bureau yesterday took its first step toward cracking down on credit card late fees, issuing an Advanced Notice of Proposed Rulemaking (ANPR) that seeks information on how effective the $12 billion that consumers pay in late fees every year are as a deterrent and how much they add to the credit … The post CFPB Publishes ANPR on Credit Card Late Fees appeared first on AccountsRecovery.net.

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Contingency Collections – Why is it the best Debt Recovery Service?

Nexa Collect

Collection agencies offer two types of collection services to their clients. “ Fixed Fee ” and “ Contingency Only ” service. In the Fixed fee service a collection agency sends multiple written demands only. In the Contingency service one written debt validation notice is sent followed by collection calls from an experienced debt collector.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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EOFY Demand template

Collect More

Here you go folks. If this doesn’t get you some money in the next 2 weeks then nothing will. Feel free to use liberally and share with anyone you think will benefit. Just add your customer’s name, your bank details and the amount and hopefully watch the $$$ roll in. Obviously the $100 token payment can be increased if needed too. $100 is historically in our experience just the most common amount almost everyone has access to at any one time.

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HomeReserve: Key Findings for Homeownership Programming

Prosperity Now

Homeownership is the largest marker of equity and leads to generational wealth-building.

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CFPB Launches Initiative to Improve Customer Service at Big Banks

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) is seeking public input on how bank customers can assert their rights to better customer service with big banks. A 2010 federal law specifies that consumers have rights to obtain timely responses to requests for information about their accounts from large depository institutions. In today’s Request for Information, the CFPB seeks data about, and consumer experiences with, the obstacles that may prevent people from receiving high standards of custom

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Ethereum (ETH) Definition, Current Price and How It Works

Nerd Wallet

Ethereum is a central building block of the economy developed around cryptocurrency. Ethereum’s native token, Ether (ETH), is the second-most valuable cryptocurrency by market capitalization. And Ethereum’s underlying technology has been used to create many other high-profile projects, including additional cryptocurrencies, NFTs, and financial products.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.