Fri.Nov 11, 2022

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Class-Action Accuses Collector of Violating FDCPA, Regulation F for Not Using MVN

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Class-Action Accuses Collector of Violating FDCPA, Regulation F for Not Using MVN appeared first on AccountsRecovery.net.

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What to Say When Collecting Past Due Invoices

Enterprise Recovery

When it's your job to collect past-due invoices, what you say matters. And what you say will depend on your state of mind when you type the email or get on the phone. How you come across to your clients, especially when they're long-term business-to-business relationships, will determine how they react to you, your demands, or any negotiation tactics.

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Daily Digest – November 11. Class-Action Over Not Using MVN; Judge Blocks Student Loan Debt Cancellation

Account Recovery

CLASS-ACTION ACCUSES COLLECTOR OF VIOLATING FDCPA, REGULATION F FOR NOT USING MVN A class-action complaint has been filed against a collection agency, accusing it of violating the Fair Debt Collection Practices Act and the provisions of Regulation F because it did not use a Model Validation Notice and allegedly used false and deceptive means to … The post Daily Digest – November 11.

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Hotel Review: JW Marriott Maldives Resort & Spa

Nerd Wallet

Vacation paradise can take various forms for different people. Still, the image that comes to mind for many is the dream of an overwater villa hovering over turquoise-blue water. JW Marriott Maldives Resort & Spa is the quintessential example of that, although the Maldives, in general, is not lacking in spectacular overwater villa resorts. One. Ramsey Qubein writes for NerdWallet.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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CFPB Publishes Guidance Addressing ‘Shoddy’ FCRA Dispute Investigation Practices by Furnishers, CRAs

Account Recovery

The Consumer Financial Protection Bureau yesterday issued guidance that warns furnishers of information to credit reporting agencies — and the agencies themselves — about the perils of not conducting reasonable investigations when consumers submit disputes about items on their credit reports. Credit reporting agencies must promptly notify furnishers and provide all relevant information when a … The post CFPB Publishes Guidance Addressing ‘Shoddy’ FCRA Dispute Invest

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Calif. Appeals Court Upholds Ruling Denying Defendant’s Motion to Compel Arbitration

Account Recovery

A California Appeals Court has affirmed a lower court’s ruling denying a defendant’s motion to compel arbitration in a Rosenthal Fair Debt Collection Practices Act case, after a lower court determined the defendant did not meet its burden of proving the existence of an arbitration agreement between the original creditor and the plaintiff.

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4 Things to Know About AmEx Trip Cancellation Insurance

Nerd Wallet

As a card issuer, American Express is well-known for its generous benefits. So whether you’re looking for statement credits, elevated earnings on dining or hotel elite status, AmEx probably has a card that’ll fit. Among these perks is travel insurance, which can cover you when things go awry. But how does AmEx trip cancellation insurance. Carissa Rawson writes for NerdWallet.

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Five Stories that Matter in Michigan This Week – November 11, 2022

Fraser

Sixth Circuit Rules that Notice is Required to Terminate Contract for Successive Performances. Under Section 440.2309(2) of Michigan’s Uniform Commercial Code, a contract that “provides for successive performances but is indefinite in duration” may be terminated at any time (without cause). However, as a U.S. Court of Appeals for the Sixth Circuit decision points out, reasonable notice of such termination must be provided, unless the requirement of notice is waived via the contract.

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Ninth Circuit Affirms Award of Attorneys’ Fees in FDCPA Matter

Troutman Sanders

In Hanrahan v. Statewide Collection, Inc., No. 21-16187 (9th Cir. Sep. 1, 2022) , the Ninth Circuit affirmed an award of attorneys’ fees in favor of the plaintiff in an action brought under the Fair Debt Collections Practices Act (FDCPA). The case makes clear that, although the amount is discretionary, attorney fee awards to prevailing plaintiffs are mandatory under the FDCPA.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Teamwork makes the dreamwork: How CSA Apprenticeships are supporting a neurodiverse work

CSA

Viginie Lambertucci is a Plant Health and Seed Import Inspector at the Animal and Plant Health Agency and former CSA Apprentice. We recently spoke to Virginie Lambertucci, a Credit Services Association (CSA) Apprentice and Plant Health and Seed Import Inspector based at Heathrow Airport. Virginie recently received a distinction in her Level 4 Regulatory Compliance Officer Apprenticeship.

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DNJ Enters Default Judgment on Breach of Contract Counterclaim in Manufactured TCPA Lawsuit

TCPA

The United States District Court of New Jersey recently granted default judgment to Defendant Slack Technologies (“Defendant”) for its breach of contract counterclaim against Plaintiff Gino D’Ottavio (“Plaintiff”), who deliberately sent himself over 1,500 text messages but represented that the … Continue reading →

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As Pandemic Aid Dries Up, Businesses Chase Covid Tax Credit

Collection Industry News

A temporary tax break for small businesses has spawned a cottage industry of advisory firms tapping into federal pandemic aid, raising alarms at the Internal Revenue Service that some claims are going beyond what the law allows. The Paycheck Protection Program and other federal aid programs long ago shut their doors. But small businesses and nonprofits battered by Covid-19 can still use a lesser-known lifeline, the employee-retention tax credit, or ERC.

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Judge Blocks Student Loan Debt Cancellation Program

Account Recovery

A District Court judge in Texas yesterday granted summary judgment in favor of plaintiffs who sued the federal government seeking to block a program that would cancel up to $20,000 of student loan debt for individuals making less than $125,000 annually, ruling that the Biden Administration overstepped its authority when it created the program without … The post Judge Blocks Student Loan Debt Cancellation Program appeared first on AccountsRecovery.net.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Customers Use Credit Departments as a Lender in Tight Economy

NACM

?? This week's episode of the Extra Credit podcast takes a look at how credit professionals notice their customers conserving cash toward the end of each year.

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