Thu.Jun 29, 2023

article thumbnail

Negative Impact of Buy Now Pay Later Schemes

Nexa Collect

“Buy Now, Pay Later” (BNPL) schemes have gained popularity as an alternative to traditional credit, offering consumers the ability to purchase items immediately and pay for them over time. While these services can be convenient, they also have several potential negative impacts on consumers : Overspending : BNPL schemes can encourage impulsive buying and overspending by creating the illusion that consumers are not actually spending money.

Retail 130
article thumbnail

Judge Grants MJOP in FCRA, FDCPA Case Over Duplicative Tradelines

Account Recovery

A District Court judge in Nevada has granted a defendant’s motion for judgment on the pleadings in a Fair Credit Reporting Act and Fair Debt Collection Practices Act case involving duplicative entries on the plaintiff’s credit report from a collection agency and a creditor related to the same debt, although the amounts of the debt […]

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Chatbots for Customer Service – Data Privacy Issues

Nexa Collect

The use of chatbots in customer service has grown rapidly in recent years due to advancements in AI and natural language processing. However, there are several disadvantages associated with using chatbots for customer service, including: Limited Understanding and Responses : Chatbots operate based on programmed scripts and algorithms. They can struggle with complex or unique queries that are not in their database, which can lead to frustration for customers.

article thumbnail

Judge Grants MTD in FDCPA Case Over Different Dispute Deadlines in Collection Notice

Account Recovery

A District Court judge in Connecticut has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class-action involving a conflict between the dispute timeline collectors are required to give under Regulation F (30 days from the receipt of the notice, excluding weekends and holidays) and the dispute language required when sending letters […]

article thumbnail

From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

article thumbnail

Data Protection is Critical in Debt Collection: GLBA, Consumer Trust, and Best Practices to Protect Your Business

True Accord

In today’s financial landscape, regulators at both the federal and state level are driving accountability for companies when it comes to data protection and security. We see that with the express requirement in the Gramm-Leach-Bliley Act, or GLBA, Safeguards Rule —which went into effect on June 9, 2023—that organizations have one qualified individual to oversee the information security program, and that the qualified individual provides regular reports to the highest governing body of an organiz

More Trending

article thumbnail

Small Business Financial Management Terms and Tips

PDC Flow

Small business financial management helps business owners, operators and managers know where money is being spent and how much profit is coming in. Without a background in accounting or bookkeeping, it can be hard to know the best way to manage small business finances – or even to understand the common terms, reports and tactics used. This glossary will help you learn more about the vocabulary and best practices of small business financial management.

article thumbnail

Daily Digest – June 29. Getting to Know Eric Nail of Credit & Collection Recovery Services; Judge Grants MTD Over Different Dispute Deadlines in Notice

Account Recovery

GETTING TO KNOW ERIC NAIL OF CREDIT & COLLECTION RECOVERY SERVICES JUDGE GRANTS MTD IN FDCPA CASE OVER DIFFERENT DISPUTE DEADLINES IN COLLECTION NOTICE JUDGE GRANTS MJOP IN FCRA, FDCPA CASE OVER DUPLICATIVE TRADELINES HHS FINES RCM PROVIDER $75K FOR DATA BREACH WORTH NOTHING: On the occasion of Domingo German’s perfect game, what are the […]

article thumbnail

What does the credit industry predict for the second half of 2023?

CICM

Many different and sometimes unpredictable factors impact the credit industry. But what key predictions are the experts making right now? Digitisation The credit industry’s digitisation trend will continue, with a greater appetite to embrace AI, machine learning and blockchain. Credit functions will likely continue investing in technology to streamline operations, improve efficiency, and enhance the customer experience.

Lender 52
article thumbnail

Getting to Know Eric Nail of Credit & Collection Recovery Services

Account Recovery

With answers like the ones he gave, where do you start trying to tell you a little bit about Eric Nail?

article thumbnail

When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

article thumbnail

Omnichannel Debt Collections: The Key to a Successful Strategy

Qualco

Effective communication is critical for successful debt collections in today's fast-paced world. However, relying solely on traditional channels such as telephone calls, printed letters , and SMS is no longer enough. These methods limit your outreach capabilities and fail to adapt to your customers' evolving needs. While telephone calls enable direct communication and customer engagement , they can be intrusive and often unwelcome.