Wed.Sep 11, 2024

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CFPB Bans Navient from Federal Student Loan Servicing and Orders the Company to Pay $120 Million for Wide-Ranging Student Lending Failures

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) filed a proposed order against the student loan servicer Navient for its years of failures and lawbreaking.

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Regina Slowey Joins Barron & Newburger, P.C. as New President and CEO

Account Recovery

Regina M. Slowey has joined Barron & Newburger, P.C., expanding the firm’s footprint into Michigan. She has taken on the position of President and CEO of the firm. With Ms. Slowey’s strong background in managing legal teams and a commitment to innovative leadership, will oversee the firm’s thirteen offices, bringing a fresh perspective to guide the firm’s future.

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Prepared Remarks of CFPB Director Rohit Chopra on the Navient Enforcement Action Press Call

Consumer Finance

Director Chopra delivered remarks on the CFPB’s enforcement action against Navient.

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Daily Digest – September 11. Comment Period Opens on FCC AI-Generated Calls; Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

Account Recovery

Comment Period Opens on FCC AI-Generated Calls Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim How AI Can Help or Hurt The Collection of Medical Debt 27 Companies Seeking Collection Talent Finvi Announces the General Availability of Velosidy, its SaaS Collections and Payments Platform WORTH NOTING: If you want to get better at taking pictures of birds, here are some insights from experts … What happens when you leave behind a bag of Cheetos in a national park … H

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Navigating HB 1203: Changes Impacting Homeowners’ Associations in Florida

Jimerson Firm

Part II: New Rights and Protections for Homeowners On July 1, 2024, CS/CS/HB 1203 became effective, which created significant changes impacting homeowners’ associations (“HOA”) in Florida. Those changes include new educational requirements for community association managers and HOA directors, access to certain HOA records, prohibitions against a HOA limiting or placing requirements on the interior of a home, and prohibitions against a HOA from preventing a homeowner from installing or displayin

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What Does a Debt Collection Attorney Do?

FFGN COLLECT NY

A debt collection attorney is an attorney like all others. All attorneys graduate from law school with a JD, or juris doctor. All attorneys receive this degree, regardless of their specialty or focus during their career. Some attorneys may choose to further their legal education by pursuing a secondary degree, such as an LLM (master of laws). Attending and successfully graduating from law school does not qualify one to practice law.

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Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

Account Recovery

Investigating disputes, especially in a situation where an individual is claiming to be the victim of identity theft, is important. A District Court judge in Minnesota has denied a defendant’s motion to dismiss after it was sued for violating the Fair Credit Reporting Act because it failed to investigate a dispute filed by the plaintiff, who had her identity stolen by the girlfriend of her brother in order to purchase a used car.

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Navigating HB 1203: New Changes Impacting Homeowners’ Associations in Florida

Jimerson Firm

Part I: New Educational and Regulatory Requirements for HOA Board Members, Community Association Managers, and Homeowners’ Associations On July 1, 2024, CS/CS/HB 1203 became effective, which created significant changes impacting homeowners’ associations (“HOA”) in Florida. Those changes include new educational requirements for community association managers and HOA directors, access to certain HOA records, prohibitions against a HOA limiting or placing requirements on the interior of a home, an

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How AI Can Help or Hurt The Collection of Medical Debt

Account Recovery

What happens when you take two of the most popular topics being discussed in collections today — healthcare debt and artificial intelligence — and you put them together? There is a concern that hospitals are using third-parties that are deploying artificial intelligence tools and algorithms to make decisions about charity care and financial eligibility for patients, which could potentially limit access to those programs and cause problems for the healthcare providers as well as compa

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Comment Period Opens on FCC AI-Generated Calls

Account Recovery

The comment period officially opened yesterday on a Federal Communications Commission proposal to regulate the use of artificial intelligence in robocalls and robotexts. Why it matters: The proposed rules could significantly impact how collection agencies and financial institutions communicate with consumers, potentially requiring new disclosures and consent processes.