Account Recovery
SEPTEMBER 14, 2023
Skit.ai’s conversational Voice AI solution, which delivers fully automated, intelligent conversations at scale, has enabled the California-based debt collection agency to achieve a 27% increase in call volume so far. NEW YORK, NY (September 14, 2023) – Skit.
Micro Bilt
SEPTEMBER 14, 2023
Debt collection isn't usually enjoyable, but it's a necessary part of any lending institution. Leaving too much outstanding debt out at one time can lead to financial instability and, in the worst case, insolvency. We saw this recently with the 2023 bank failures nationwide, leading to a mini-financial crisis. Keep reading.
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Account Recovery
SEPTEMBER 14, 2023
Nearly half of consumers either “rarely” or “never” answer the phone if they are not certain who is calling, according to data released by TransUnion as part of a nationwide survey it conducted.
PDC Flow
SEPTEMBER 14, 2023
With so many self-serve and digital payment options available, storing credit card information is an important consideration for businesses. Is your organization storing credit card information safely? Do you know the requirements you need to follow? Learn about risks, requirements and best practices of storing customer credit card information. Why is Storing Credit Card Information a Must for Digital Payments?
Speaker: Erika R. Bales, Esq.
When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.
Account Recovery
SEPTEMBER 14, 2023
Getting to Know Jackie Montoya of Resurgent Capital Services Appeals Court Re-Affirms Ruling for Defendant Accused of Collecting Without License Judge Grants MTD in FDCPA Case, But Notes Allegations ‘Reflect Poorly’ on Defendant Report Spotlights Number of Consumers Who Miss Out on Legit Calls Because of Scam Fears Collections Bureau of America, Ltd., Adopts Skit.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Account Recovery
SEPTEMBER 14, 2023
Asked for a do-over, a panel of judges from the Court of Appeals for the Tenth Circuit decided they were right the first time and affirmed a District Court ruling in favor of a creditor that was sued for violating the Fair Debt Collection Practices Act because it was not licensed as a collection agency […]
Micro Bilt
SEPTEMBER 14, 2023
Corporate fraud has always been prevalent in the business world, but in the past decade, fraudulent activity has emerged as a leading threat that can wreak havoc on companies' financial stability, reputation, and overall operations. According to a New York Times article, this form of fraud cost companies $831 billion in 2021 alone. And the rate for these crimes continues to rise.
Account Recovery
SEPTEMBER 14, 2023
A District Court judge in Tennessee has ruled a plaintiff lacks standing to pursue a Fair Debt Collection Practices Act case against a defendant that was accused of misrepresenting that a payment plan would be offered and whose representative was rude and aggressive, allegedly going as far as to say that the plaintiff would never […]
Direct Recovery
SEPTEMBER 14, 2023
As one of the most popular shows of 2023, The Bear has been streaming in millions of homes nationwide, giving regular people an inside look at the tortured souls in the restaurant industry. While the show has been getting critical acclaim for its accurate portrayal of the sometimes ups but mostly downs of running a restaurant in a post-COVID world, quite a few general business lessons are coming through the screen simultaneously.
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Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.
Micro Bilt
SEPTEMBER 14, 2023
Obtaining a bank loan for a small business can be difficult, especially for new companies without a financial history. Even if you meet strict credit and revenue requirements, the loan process still requires significant time and effort. As a result, many businesses are turning towards alternative lenders to avoid the hassle of securing conventional financing - and for good reason.
Troutman Sanders
SEPTEMBER 14, 2023
On September 7, the Consumer Financial Protection Bureau (CFPB) released an issue spotlight focusing on the role that mobile device operating systems play in determining consumer’s payment options. According to the CFPB, “[g]iven the continued shift toward the use of contactless payments on mobile devices like smartphones and wearables, there is now readily available technology for consumers to securely make [point-of-sale (POS)] payments through different apps and services … Any restrictions im
Micro Bilt
SEPTEMBER 14, 2023
In today's day and age, businesses and organizations rely heavily on background checks to make informed decisions about potential employees, tenants, and partners. According to 2022 industry data, 93% of organizations conduct a background check before hiring an individual. These checks are essential for maintaining safety, security, and integrity within various sectors.
Troutman Sanders
SEPTEMBER 14, 2023
Join us for the second episode in a special three-part series covering the CFPB’s intention to propose new rules under the Fair Credit Reporting Act (FCRA). In this episode, Troutman Pepper Partners Chris Willis, Dave Gettings, Kim Phan, Ron Raether, and Ethan Ostroff discuss the regulation of credit header data and the potential impact on the FCRA and consumer reporting agencies, as well as users and data brokers.
Speaker: William Hord, Senior VP of Risk & Professional Services
Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?
Troutman Sanders
SEPTEMBER 14, 2023
Join us for the second episode in a special three-part series covering the CFPB’s intention to propose new rules under the Fair Credit Reporting Act (FCRA). In this episode, Troutman Pepper Partners Chris Willis, Dave Gettings, Kim Phan, Ron Raether, and Ethan Ostroff discuss the regulation of credit header data and the potential impact on the FCRA and consumer reporting agencies, as well as users and data brokers.
Troutman Sanders
SEPTEMBER 14, 2023
On September 7, the U.S. District Court for the Eastern District of Michigan granted summary judgment in the defendant’s favor finding that the plaintiff had not suffered a concrete injury and therefore lacked standing to assert a claim under the Fair Debt Collections Practices Act (FDCPA). In Morgan v. LVNV Funding, LLC, the plaintiff failed to make the required payments due on his credit card account.
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