Tue.Sep 22, 2020

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Increase Debt Recovery with the ‘Goldilocks Zone of Connection’

PDC Flow

Let’s start with a few reasons why some collectors, I believe, get stuck in the friend zone: Fear of the freak-out – I discovered years ago was that whenever I would train new collectors, I would notice how much fear and anxiety they had over asking people for money. People want to feel heard and understood.

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AR Deteriorates in Wake of COVID-19

Receivables Control

Its what our people do. We know how to talk with people facing challenges. Simply put, using 3rd party collections, increases the urgency of your collection approach and recovers more money, more quickly. Communicating with past due customers is our primary purpose.

Retail 98
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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Lynnette Khalfani-Cox, The Money Coach®, will answer these questions and more – giving you insights into the consumer mindset along with proven strategies for nurturing trust and client- building in underserved markets.