Fri.Feb 21, 2020

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Debt Collection Tactics: What Is Skip Tracing?

Brown and Joseph

When a customer fails to pay for goods or services, typically the first thing you do is attempt to contact them about the missed payment.… The post Debt Collection Tactics: What Is Skip Tracing? appeared first on Brown & Joseph, LLC.

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Senior moments

CSA

Claire Aynsley is Head of Regulatory Compliance & Standards at the CSA. It may have seemed as though it was a long time coming, but it?s finally here, and the first deadline has already passed. I?m talking, of course, about the new Senior Managers and Certification Regime (SMCR) which formally started on 9 December 2019. And if you?ve not already completed your initial actions, then you need to get your skates on or risk falling foul of the Regulator.

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#heretohelp campaign update

CSA

The January/February 2020 issue of Credit Management includes a feature on how the industry can encourage greater engagement with customers who are in financial difficulties, and looks at the role of the CSA?s #heretohelp campaign : Intrum UK Managing Director Eddie Nott says the film tackles the issues that collections teams know worry customers. ?