Account Recovery

APRIL 18, 2024

Getting to Know Eddie Antoniewicz of Royal Credit Union Judge Dismisses FDCPA Suit Over Collection Disclaimer Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors CFPB Fines Vocational School for Deceiving Students, Hiding Finance Charges WORTH NOTING: What you eat during the day can have an impact on how […]

Credit Unions 147

Credit Unions Credit Unions Debt collector Collections 147

Qualco

APRIL 18, 2024

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

Collections 105

Collections Credit Management Creditors Government 105

Account Recovery

APRIL 18, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

Credit Unions 147

Credit Unions Credit Unions Collections 147

Qualco

APRIL 18, 2024

Responsible debt collection practices have become vital for financial institutions looking to build trust, enhance customer relationships, and contribute to a fair financial landscape. Our report , " Enabling Financial Integrity: A Blueprint for Responsible Debt Recovery " , guides you to navigate critical legislation and strategic collection approaches t o align with the highest collection standards.

Debt Recovery 52

Debt Recovery Financial Institution Fair Debt Collection Collections 52

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

Banks

Account Recovery

APRIL 18, 2024

A District Court judge in New York has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case, ruling that the communication alleged to have violated the statute does not meet the threshold for being a communication in connection with the collection of a debt.

Fair Debt Collection 130

Fair Debt Collection Collections 130

Account Recovery

APRIL 18, 2024

The Attorney General of New York yesterday announced that a financial institution will pay $700,000 in fines and penalties for illegally freezing customer accounts and sending debt collectors tens of thousands of dollars that should have been protected or exempt from garnishment.

Debt collector 130

Debt collector Banks Garnishment Financial Institution 130

Account Recovery

APRIL 18, 2024

The Consumer Financial Protection Bureau yesterday announced an enforcement action against a for-profit vocational school accused of deceiving students about the cost of loans and making false claims about post-graduation hiring rates.

Loans 130

Loans 130