Wed.Jun 21, 2023

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Data Security Rules that Collection Agencies Must Follow

Nexa Collect

Debt collection agencies are subject to various data security rules and regulations to protect consumer information. I will outline some general principles and specific regulations in the United States. Remember that there might be additional state or local regulations, and laws can change over time. Fair Debt Collection Practices Act (FDCPA) : While primarily focused on the practices and behaviors of debt collectors, the FDCPA also contains provisions that protect consumers’ personal info

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New York Assembly Passes Bill Prohibiting Reporting of Medical Debts

Account Recovery

The New York legislature has passed a bill that would prohibit medical debts from being reported to credit reporting agencies, while also requiring that any collection entities which purchase or collect on medical debt are held to the same standard. The bill now proceeds to Gov. Kathy Hochul for her signature or veto.

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AI Impact on Newspapers

Nexa Collect

Artificial intelligence (AI) has had a significant impact on newspapers and the media industry as a whole. The role of editors, photo editors, proofreaders and other employees will change significantly, and individuals who do not adapt to new capabilities will find themselves incompatible. Here are several ways in which AI has influenced newspapers: Automated content creation: AI technology can generate news articles and reports automatically.

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Observe.ai Releases LLM for Contact Centers

Account Recovery

While the world is going ga-ga over Large Language Models like ChatGPT and Bard and what they can do, the accounts receivable management industry has largely been on the sidelines and slow to adopt the technology, over fears that information put into the models can then be shared with others around the world, creating significant […]

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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What Happens if you Ignore a Debt Collection Agency

Nexa Collect

If you ignore a debt collection agency, several potential consequences could affect your financial well-being and peace of mind: Persistent Contact : Debt collection agencies might persist in attempting to contact you through phone calls, letters, and possibly emails. This can be stressful and disruptive. Credit Score Impact : The collection account may be reported to the credit bureaus, negatively affecting your credit score.

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California Privacy Rights Act (CPRA) – Key Points

Nexa Collect

The California Privacy Rights Act (CPRA) is a privacy law that was approved by California voters in November 2020, and it is set to take effect on January 1, 2023, with enforcement beginning on July 1, 2023. The CPRA builds on the California Consumer Privacy Act (CCPA), which was enacted in 2018, and further enhances privacy protections for California residents.

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Supreme Court Agrees to Hear Arguments in FCRA Case

Account Recovery

Four years after initially denying a petition to hear arguments in a similar case, the Supreme Court has agreed to hear arguments in a Fair Credit Reporting Act case that seeks to determine whether the federal government can be held liable for misreporting information to the credit reporting agencies.

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Navigating Commercial Leases in a Post-Pandemic World

Jimerson Firm

The COVID-19 pandemic has had a dramatic and unprecedented impact on the commercial real estate market, requiring landlords and tenants to rethink their traditional lease clauses. While the post-COVID landscape is still uncertain and may take some time to fully recover, there are a few key lease clauses that should be included in every new or renewed commercial lease agreement.

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Daily Digest – June 21. Supreme Court to Hear Arguments in FCRA Case; N.Y. Passes Medical Debt Credit Reporting Bill

Account Recovery

SUPREME COURT AGREES TO HEAR ARGUMENTS IN FCRA CASE N.Y. ASSEMBLY PASSES BILL PROHIBITING REPORTING OF MEDICAL DEBTS OBSERVE.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Chapter 13 Bankruptcy Dismissed. Can I Refile?

Sawin & Shea

Filing for Chapter 13 bankruptcy can help you improve your financial situation. The Chapter 13 repayment plan consolidates your existing debts into a three to five-year plan to pay back your creditors, and initiating the process offers immediate protections, including an automatic stay, and allows you to keep all of your possessions. Unfortunately, not everyone filing Chapter 13 will complete the repayment process.

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Riding the Six-Car Train to Racial Economic Equity

Prosperity Now

I'll admit, living in the Washington, D.C. metro area, some of the memes about metro delays are funny. I’ll sometimes chuckle at the jokes about having to pay $87 on a rideshare app to get home at 2:30am on a Saturday. What are the other options, really?! But for our service industry friends closing out their shifts at 3am, or hospital staff, or anyone not working a traditional 9-5 (cue Dolly Parton), our public transportation shortcomings are a serious consideration.

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See Customers Clearer with Hyper-Personalization at Scale

Fico Collections

Home Blog Feed test See Customers Clearer with Hyper-Personalization at Scale Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale Thu, 02/09/2023 - 10:57 Pawel Pasik by FICO expand_less Back to top Wed, 06/21/2023 - 12:35 As the digital landscape becomes more competitive, companies must find ways to differentiate themselves and make meaningful connections with customers.

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When attempting to collect an overdue balance from a client who has not made payment, it is crucial to approach the situation professionally, assertively, and within the boundaries of the law. 

Collection Industry News

Here is a recommended method for collecting an overdue balance: 1. Send a polite reminder: Start by sending a friendly and professional reminder to the client, stating that their payment is overdue. Include specific details about the outstanding balance, the due date, and any applicable late fees or interest charges. Request immediate payment and provide clear instructions on how they can make the payment. 2.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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B&N’s Attorneys Risk Management Announces Ethics CLE Upgrade

BN Lawyers

B&N’s Attorneys Risk Management practice group is pleased to announce significant upgrades to its delivery of high-quality on-demand ethics CLEs to lawyers insured by participating legal malpractice insurers. In order to improve service delivery and increase value for lawyers, ARM has partnered with TRTCLE. ARM has streamlined the process for accessing ethics CLE presentations and updated the distribution of attendance certificates in all jurisdictions requiring CLE credits.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities State Activities Federal Activities: Effective July 5, text message carriers will require companies using 10DLC phone numbers to send SMS and MMS messages to fully register U.S. phone numbers to an approved campaign under their brand.