Wed.Oct 18, 2023

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How a B2B Collection Agency Can Work Harmoniously with Clients and Customers

American Profit Recovery

For any size business, maintaining healthy cash flow is essential for survival and growth. For many organizations, managing overdue invoices and recovering outstanding debts can be a challenging and time-consuming task. This is where Business-to-Business (B2B) collection agencies come into play. However, the relationship between a collection agency, its clients, and their customers can be delicate.

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AI Can Let You Make Calls in Languages You Don’t Speak

Account Recovery

If you knew a consumer spoke a language other than English, would you use technology that allows you to call that individual and play a message in that other language, in the sound of your voice?

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CFPB Proposes Rule to Jumpstart Competition and Accelerate Shift to Open Banking

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) proposed a rule that would accelerate a shift toward open banking, where consumers would have control over data about their financial lives and would gain new protections against companies misusing their data.

Banks 145
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Daily Digest – October 18. Judge Denies Summary Judgment Motions from Both Sides in FCRA, FDCPA Case Over ID Theft Debt; CFPB Orders Remittance App Provider to Pay $3M for ‘Cheating’ Consumers

Account Recovery

Judge Denies Summary Judgment Motions from Both Sides in FCRA, FDCPA Case Over ID Theft Debt CFPB Orders Remittance App Provider to Pay $3M for ‘Cheating’ Consumers AI Can Let You Make Calls in Languages You Don’t Speak 26 Companies Seeking Collection Talent WORTH NOTING: The world has a new hottest pepper, which is three […]

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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4 Steps to Customer Service Automation: Transformative Use Cases in Telecom, Energy & Utilities

Qualco

What is Business Process Automation Business Process Automation (BPA) has been on an upward trend, rapidly transitioning from a mere direction to an absolute business necessity. Designed to speed up recurring, manual, and complex tasks, BPA enhances efficiency and empowers organisations to seamlessly streamline processes, from employee onboarding to accounts payable, contract management, and beyond.

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What is Supply Chain Finance? Example and Benefits

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Judge Denies Summary Judgment Motions from Both Sides in FCRA, FDCPA Case Over ID Theft Debt

Account Recovery

A District Court judge in Wisconsin has decided to let a jury decide whether a defendant satisfied its obligation to investigate an identity theft claim by sending a letter to the plaintiff asking for proof of residence — which the plaintiff claims never to have received — or whether it needed to do more when […]

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Prepared Remarks of CFPB Director Rohit Chopra on the Proposed Personal Financial Data Rights Rule

Consumer Finance

Director Chopra discussed the CFPB’s proposed rule to activate a dormant authority under a 2010 law to accelerate much-needed competition and decentralization in banking and consumer finance by making it easier to switch to a new provider.

Banks 81
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CFPB Orders Remittance App Provider to Pay $3M for ‘Cheating’ Consumers

Account Recovery

The Consumer Financial Protection Bureau yesterday entered into a consent order with a fintech company that operates a remittance transfer app that will see the company pay $3 million in fines and refunds to customers after it was accused of forcing customers to waive their legal rights, failing to provide required disclosures, and failing to […]

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Can You File for Bankruptcy While Traveling?

Sawin & Shea

Everyone needs a break occasionally. But if you’re trying to decide if you should file for bankruptcy, going on vacation is more complicated. Here’s what you need to know. Vacation in Chapter 7 Bankruptcy You can take a vacation before filing for Chapter 7 bankruptcy if you’ve already paid for it, you weren’t experiencing financial difficulty at that time, and it’s non-refundable.

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Barron & Newburger’s Latest Risk Management Guidance

BN Lawyers

Here’s the latest risk management guidance, published in July 2023, from B&N’s Attorneys Risk Management practice group. BN Tip of the Month- ABA Issues Formal Opinion 507 on Office Sharing with Other Lawyers-July 2023 The post Barron & Newburger’s Latest Risk Management Guidance appeared first on Barron & Newburger, P.C.

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Member Spotlight: Credit Managers Use Education to Adapt

NACM

In the ever-changing atmosphere of credit management, credit professionals must be adaptable. They must be prepared when changes happen within the department, company or industry. Credit professionals can adapt by earning a designation through NACM's Professional Certification Program. After earning each designation, trade creditors are not only bu.