Wed.Sep 02, 2020

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Creating a User-Friendly Payment Experience

Payment Savvy

The quality of products or services offered, the customer service experience, location, and even the checkout/payment process are all factors drawing customers. A user-friendly payment experience is vital to success. The best payment experience take customers’ preferences into consideration and not the requirements of a business.

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CFPB to Subject Research to Peer Review; Starts With Time-Barred Disclosures

Account Recovery

Looking to hold itself accountable for the decisions that are made based on the research it conducts, the Consumer Financial Protection Bureau has announced it will have some of its research reviewed by the Bureau’s Academic Research Council, an external panel of researchers with experience in consumer finance.

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Onguard announces Tim Blok as new CTO

On Guard

In his new position, Blok will be focused on the platform’s future innovation, drawing on his technical expertise, experience at the company and his ability to translate the needs of the market into technology. Experience on all levels.

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Between Two FinTechs with Hunter Walk

True Accord

HW: When we started Homebrew in 2013, we believed industries would experience innovation from how data that used to be siloed can now be pooled. That type of knowledge, mentality and accrued experience, makes a competitive moat as well. That type of knowledge, mentality and accrued experience, makes a competitive moat as well.”

Startups 121
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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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The Three Rs of Managing Credit Risk in Disrupted Times

Fico Collections

They are transferring more information to decision support platforms to both make more risk-focused decisions and improve the customer experience. Reform — In this stage, banks can thrive and gain a competitive difference by finding ways to improve customer experience and profitability. The roadmap starts with the customer experience.

Banks 69
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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Experience unparalleled customer support with BEAM. When you call, we're ready to provide the best assistance possible, ensuring your experience with us is seamless. Our dedicated team guarantees industry-leading support. Why Choose BEAM: Automate collection goals and adapt to evolving demands effortlessly.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.