Tue.Aug 10, 2021

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TCPA Class-Action Filed Against Lender Accused of Making Collection Calls After Consent Had Been Revoked

Account Recovery

A class-action lawsuit has been filed against Harley-Davidson Financial Services, accusing the lender of violating the Telephone Consumer Protection Act and the Illinois Consumer Fraud and Deceptive Business Practices Act because it allegedly contacted the plaintiff on her cell phone after she had revoked consent to be contacted. A copy of the complaint in the … The post TCPA Class-Action Filed Against Lender Accused of Making Collection Calls After Consent Had Been Revoked appeared first

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What Does Business Insurance Cover?

Nerd Wallet

Business insurance is one of the most important investments you can make as a small business owner. The right business insurance coverage will protect your company from the financial impact of potential lawsuits, property damage or loss, personal injury and more. But what does business insurance cover? Just as all businesses are not created equal, Katherine Fan writes for NerdWallet.

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Daily Digest – August 10. MDNC Judge Grants MTD in FDCPA Class Action; DFPI Fines Student Loan Debt Relief Company $1.4M

Account Recovery

MDNC JUDGE GRANTS MTD IN FDCPA CLASS ACTION In a case that was defended by Ethan Ostroff and the team at Troutman Pepper and Smith Debnam, a District Court judge in North Carolina has granted a defendant’s motion to compel arbitration and dismiss a class-action after it was accused of violating the Fair Debt Collection … The post Daily Digest – August 10.

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5 Tools to Help Your Remote-Work Business Click

Nerd Wallet

Pre-pandemic, working from home was often considered a perk rather than a requirement. But once COVID-19 struck, many companies shifted to a remote-first work environment — a change that’s now permanent in some cases. Recent Gallup research data shows that, on average, 52% of all workers, including 72% of those in white-collar occupations and 14%. Katherine Fan writes for NerdWallet.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Calif. DFPI Assesses $1.4M in Fines and Refunds to Student Loan Debt Relief Provider

Account Recovery

The California Department of Financial Protection and Innovation yesterday announced it had assessed $1.4 million in fines and penalties against a student loan debt relief company that was accused of collecting illegal advance fees that are prohibited under federal law. The debt relief company, Amerifed Doc Prep LLC, will refund California customers $870,000 and pay … The post Calif.

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MDNC Judge Grants MTD in FDCPA Class Action

Account Recovery

In a case that was defended by Ethan Ostroff and the team at Troutman Pepper and Smith Debnam, a District Court judge in North Carolina has granted a defendant’s motion to compel arbitration and dismiss a class-action after it was accused of violating the Fair Debt Collection Practices Act and the North Carolina Collection Agency … The post MDNC Judge Grants MTD in FDCPA Class Action appeared first on AccountsRecovery.net.

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The Impact of the CFPB’s Debt Collection Regulation F on the Top Debt Collection Agencies.

Optio Solutions

Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification. The Consumer Financial Protection Bureau (CFPB) released its final ruling for Debt Collection Regulation F (effective November 30th, 2021), which was designed to provide more information for consumers and enable them to communicate with debt… The post The Impact of the CFPB’s Debt Collection Regulation F on the Top Debt Collection Agencies. appeared first o

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New: Use Venmo Credit Card Rewards to Auto-Buy Crypto With No Fees

Nerd Wallet

Venmo is upping it’s crypto game. Starting Aug. 10, 2021, holders of the Venmo Credit Card will gain the option to automatically purchase cryptocurrency using cash-back rewards earned from their card, with a new feature called Cash Back to Crypto. When you opt to enable the auto-purchase feature of the Cash Back to Crypto option, Funto Omojola writes for NerdWallet.

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Digital Collection Strategies: The Key to Better Business Operations

PDC Flow

The events of the last year had a huge impact on the accounts receivable industry. The pandemic disrupted business operations and transformed debt collection security and compliance procedures. Standards that have been in place for a decade or more were no longer viable and agencies were forced to adopt digital collection practices almost overnight.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Making Money With DoorDash: How to Start and What to Expect

Nerd Wallet

Drivers, known as Dashers, make money delivering food with DoorDash as independent contractors. The gig takes little time to start, pays frequently and offers flexible hours and could be a great way to make money without a traditional job. But earnings can fluctuate along with demand and delivery details. Is becoming a Dasher the right. Lauren Schwahn writes for NerdWallet.

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American Prospect: lawyer offered $2K to get consumer client to sign already-written op-ed supporting arbitration

Public Citizen

Here , by Amelia Pollard. Excerpt: Conservative pro-business groups have hit upon a new tactic to protect its members’ interests: outright purchasing of grassroots support. Late last week, David Chami, an Arizona attorney who specializes in consumer protection, received an email from Drew Johnson, who identified himself as working with the U.S. Chamber of Commerce.

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Chase Is Beefing up Sapphire Preferred, Reserve Credit Cards

Nerd Wallet

Chase is upgrading the rewards and benefits of its popular Sapphire-branded travel credit cards, making them even more enticing in an era of ever-growing incentives. The updates, which start Aug. 16, 2021, apply to: The Chase Sapphire Preferred® Card. The Chase Sapphire Reserve®. Both cards’ annual fees will remain the same: $95 for the Sapphire Preferred and.

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Zoom settles lawsuit alleging privacy violations and "zoombombing"

Public Citizen

Zoom has agreed to pay $85 million and bolster its security practices to settle a lawsuit claiming that it violated users' privacy rights by sharing personal data with Facebook, Google and LinkedIn, and letting hackers disrupt Zoom meetings. Reuters has the story, here.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Product Liability Insurance: How It Works, Who Needs It

Nerd Wallet

Product liability insurance helps protect a company against financial loss related to a defective product. Many small-business owners purchase it to shield their business, and in some cases their personal assets, from customers’ expensive personal injury claims. Not exclusively for manufacturers, product liability insurance can help protect any business involved in the distribution and sale.

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Amazon adopts new policy for injuries caused by products of third-party sellers

Public Citizen

Consumer Affairs reports: "Starting September 1, Amazon will pay customers who suffer injury or damages caused by products sold by its third-party sellers. It will not admit liability and will limit claims to $1,000. The policy is intended to head off lawsuits that consumers have filed over the years that seek to hold the multi-billion dollar company responsible for damages or injuries caused by small businesses that use its platform.

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The Guide to MeliáRewards

Nerd Wallet

The MeliáRewards loyalty program covers hotels and resorts from Meliá Hotels International, the Spanish hotel company with more than 350 properties on four continents. Its brands include Gran Meliá Hotels & Resorts, ME by Meliá, Meliá Hotels & Resorts and Paradisus by Meliá, among others. While most of its properties are located outside of the.

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EBTs (Employee Benefit Trusts) And What They Could Mean For Insolvent Company Directors

Hudson Weir

Has your company ever used an employee benefit trust, also known as an EBT? Have you, or has your company, received any EBT discovery letters? Is there any risk of a challenging EBT HMRC tax case on the horizon? If so, it’s important to be aware of the potential consequences and to seek professional advice if needed. Here are some of the key points you need to know about the consequences of an employee benefit trust and what they could mean for insolvent company directors.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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American Airlines vs. Southwest: Which One Is Best?

Nerd Wallet

Planning to book a flight? Depending where you’re going, the choice could come down to two of America’s most popular airlines: Southwest or American. But how to choose? Here’s a look at Southwest Airlines versus American Airlines to give you an idea of what sets these two airlines apart so you can pick the best. Natasha Gabrielle writes for NerdWallet.

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FFIEC Issues Guidance on Authentication and Access to Financial Institution Services and Systems

Consumer Finance

The Federal Financial Institutions Examination Council (FFIEC), on behalf of its members, today issued guidance that provides financial institutions with examples of effective authentication and access risk management principles and practices for customers, employees, and third parties accessing digital banking services and information systems.

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Squarespace vs. GoDaddy: Which Is Best for Your Business?

Nerd Wallet

Creating a professional online presence is essential when launching any business venture. Whether you’re building an e-commerce enterprise or simply want an online presence for your brick-and-mortar store, your website builder is key. Squarespace and GoDaddy are two of the more popular business website platforms you’ll come across, and both are reliable choices.

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The Role of Decision Orchestration in Financial Platforms

Fico Collections

In previous posts, I’ve explored data-related capabilities of a financial platform , such as use of external data, data ingestion , development of a characteristic library and microservices. These explore how data should flow into a decision process at high level. When it comes to real-life decision processes used in financial services and many other industries, the decision logic is far more complex and involves several different external and internal data sources and decision points.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Does Your Business Need Insurance?

Nerd Wallet

Starting a business can get expensive very quickly. As you look at the growing number of bills, it can be tempting to skip purchasing business insurance. But business insurance protects your company assets in the event of an accident, certain natural disasters and other operational interruptions. Without business insurance, you will have to pay any.

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Behind the Scenes with Robin Prince, Vice President of Operations

Credit Management Company

Our mission statement shows the commitment we have towards our clients. “Credit Management Company exists to provide world-class customer experience, unmatched value to our clients, and a growth-driven environment for our employees.”. Since the leadership team is responsible for making decisions on long-term strategies, we sat down with Robin Prince, to learn about her role in helping both CMC agents and their patients.

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Maryland Appellate Court Rules Plaintiffs Asserting CLEC Claims Must Allege Facts Showing Damages or Show Equitable Relief Is Proper

Troutman Sanders

On July 1, the Maryland Court of Special Appeals affirmed in part a trial court’s dismissal of claims brought under Maryland’s Credit Grantor Closed End Credit Provisions (CLEC) due to the plaintiff’s lack of damages. Specifically, the court ruled that a plaintiff could, in theory, state a CLEC claim without having paid more than the principal balance on his/her loan, but practically would have no damages under such a claim until he/she had paid more than the principal balance.

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Beyond The Knights: Eric Golden

Burr Forman

This article, written by John Heisler, features an interview with Eric Golden where they discuss his time playing baseball at UCF. They also discuss his baseball career and how he made the decision to pursue it further at UCF. Their discussion ends by talking about his career since graduating and the actions he takes to stay connected to his alma mater.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.