Fri.May 09, 2025

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Report Calls For CFPB to Strengthen Protections to Confidential Information

Account Recovery

A new report from the Federal Reserve Board’s Office of Inspector General has revealed that the Consumer Financial Protection Bureau lacks adequate controls to prevent and respond to breaches of confidential supervisory information (CSI), including one serious 2023 incident that exposed data on 256,000 consumers and 46 financial institutions. 📂 What happened: In 2023, a CFPB examiner forwarded roughly 65 emails containing CSI and personally identifiable information (PII) to their p

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How QUALCO Evolved into a Holistic Credit Partner

Qualco

QUALCO began its journey in Athens in 1998 as a technology solutions provider. Initially focused on the financial sector, we quickly developed deep expertise in non-performing loans (NPL) and Collections & Recoveries, delivering tools to address credit challenges. As client needs and market dynamics evolved, so did our offering. Today, we support the entire credit and lending lifecycle, from origination and servicing to restructuring and recovery, helping organisations optimise performance a

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Judge Dismisses FDCPA, FCRA Case Over Who Owed Debt

Account Recovery

In a case that was defended by Dale Golden and Joe Proulx of Martin Golden Lyons Watts Morgan, a District Court judge in Alabama has granted a defendant’s motion for summary judgment in a Fair Credit Reporting Act and Fair Debt Collection Practices Act case, ruling that an illegible signature on a work order was not sufficient to allow the defendant to determine that the account was someone else’s and not hers.

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Working at Onguard: Meet Xander

On Guard

He never gives up, he is a top-tier skier but hates cycling, and he was a daily user of the Onguard credit management software before starting to sell it! This is Xander Michon, New Logo sales at Onguard. Starting at Onguard: The new logo Its the year 2015. Xander isnt scanning job boards or sending out CVs. He is actually working as an Account Manager for new business in a different firm, and sometimes uses Onguard credit management software.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Which Specialties are Most Likely to Offer Patients Medical Credit Cards

Account Recovery

The rise of medical credit cards has become a prevalent solution to address growing healthcare expenses, particularly among patients struggling to pay their medical bills. These cards, which offer deferred interest terms, have become a common way for patients to finance their medical debt, enabling them to avoid immediate interest payments for a set period.

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Daily Digest – May 9. Consumer Seeks Two-For-One Special in FDCPA Complaint; Judge Dismisses FDCPA, FCRA Case Over Who Owed Debt

Account Recovery

Consumer Seeks Two-For-One Special in FDCPA Complaint Judge Dismisses FDCPA, FCRA Case Over Who Owed Debt Report Calls For CFPB to Strengthen Protections to Confidential Information Which Specialties are Most Likely to Offer Patients Medical Credit Cards TrueAccord Accelerates Growth with Acquisition of Sentry Credit WORTH NOTING:Insights and information about Pope Leo XIV, the first American pontiff … Why your headache is worse when you drink red wine instead of white or sparkling …

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Consumer Seeks Two-For-One Special in FDCPA Complaint

Account Recovery

EDITORS NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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CFPB Withdraws Massive Amount of Previously Issued Guidance

Account Recovery

The Consumer Financial Protection Bureau today released a document that is due to be published in the Federal Register on Monday rescinding and withdrawing 57 different pieces of guidance and interpretive rules that the Bureau has released, some of which date back to 2011. This includes guidance related to the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and Regulation F.

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Administration Shifts Gears: CFPB Nominee McKernan Tapped for Treasury Post Instead

Account Recovery

Jonathan McKernan, originally nominated to lead the Consumer Financial Protection Bureau, is now being put forward for a senior role at the Treasury Department, it was announced today, raising questions about the future leadership of the consumer watchdog agency amid ongoing turmoil. Driving the news: Treasury Secretary Scott Bessent announced this afternoon that President Trump intends to nominate McKernan to serve as Undersecretary of Domestic Finance.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.