Tue.Jun 15, 2021

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Klarna’s Digital Debt Collection Journey: Outsourcing Without Sacrificing the Consumer Experience

True Accord

From its inception in 2005, Klarna has not compromised on providing a seamless consumer experience — even when it comes to consumers in collection. With a high standard for customer experience and in an effort to integrate collections seamlessly with their product, Klarna initially opted to keep collections in-house.

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Effective debt collections acknowledges unique consumer challenges

American Profit Recovery

There are empathetic, helpful, friendly, and kind collectors willing to make the consumer’s experience in resolving the debt a positive one. Thank you so much I appreciate your courtesy and ”.

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Burr & Forman Successfully Defends Aerospace Manufacturing Employer in Gender Discrimination Claims

Burr Forman

With 350 attorneys and 19 offices across Alabama, Delaware, Florida, Georgia, Mississippi, North Carolina, South Carolina and Tennessee, Burr & Forman draws from a diverse range of industry experience and practice knowledge to help clients address their legal needs and achieve their goals.

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Simplified Workflow Management for AR Billing

PDC Flow

Easier, more convenient end-user experiences lead to simplified office processes for your team. Complete one task or several in a single workflow: send documents, request photos, capture an eSignature or request a payment. This makes it easy for consumers to pay bills and interact with your company more quickly.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Experience unparalleled customer support with BEAM. When you call, we're ready to provide the best assistance possible, ensuring your experience with us is seamless. Our dedicated team guarantees industry-leading support. Why Choose BEAM: Automate collection goals and adapt to evolving demands effortlessly.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.