Remove 2017 06
article thumbnail

Searching For The Meaning Of “Meaningful Involvement”

FDCPA Defense

The agency ( not the attorney) mailed letters to “approximately one million debtors each year” using a computerized mass-mailing system, with a letterhead referencing the defendant – “P.D. The defendant attorney “did not make the decision to send a letter to a debtor; Household did.” 2017-CFPB-0003 (“Order”) para. 12-14, 18-23.