TCN 2023 Consumer Survey Results – A guest blog by TCN
CICM
JULY 17, 2023
TCN 2023 Consumer Survey Reveals Nearly Three-Quarters of Consumers Will Abandon a Brand After Just One Bad Customer Service Experience UK, London/Midlands, Bucharest, Romania and St. We’re not going to take it” According to the survey, 73% are likely to abandon a brand after just one poor customer service experience.
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