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TCN 2023 Consumer Survey Results – A guest blog by TCN

CICM

TCN 2023 Consumer Survey Reveals Nearly Three-Quarters of Consumers Will Abandon a Brand After Just One Bad Customer Service Experience UK, London/Midlands, Bucharest, Romania and St. We’re not going to take it” According to the survey, 73% are likely to abandon a brand after just one poor customer service experience.

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Q1 Industry Insights: Consumers Will Consume, Lenders Will Lend, Delinquencies Will Rise

True Accord

It’s the end of the quarter and, as always, we at TrueAccord are looking at consumer debt trends that will impact our industry and beyond. The four key trends we’re studying are: resumed foreclosure activity, extensive medical bills, the end of child tax credits and historically high inflation. The Downside. million U.S. million U.S.

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

Fico Collections

Top 5 Debt Collection Posts of 2022: Crisis and Opportunity. The continuing effects of the pandemic, rising costs of living and skyrocketing energy costs put sharp pressure on household budgets in 2022. Here are the top five posts from 2022 on debt collection trends. Debt Collection and Debt Resolution in 2022.

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Top 5 Customer Development Posts of 2021

Fico Collections

Here are extracts from those posts. The UK furlough scheme started to wind down as of 1st July, with the government support deceasing from 80% to 70%, so we will start to see the impact of this in the coming months. . In January 2020 the UK reported £31 below the Canadian average and by June 2021 the UK was £347 above.

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