In-House Debt Collection Training
Burt and Associates
MAY 13, 2025
Negotiation Techniques : Include training on setting realistic payment plans, offering one-time settlements, and recognizing red flags in a debtor ’s promises. Non-Responsive Debtor : Multiple calls, emails, and follow-ups are met with silence or avoidance. Focus on empathy without enabling delinquency.
Let's personalize your content