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Q3 Industry Insights: Inflation and Interest Rates Drop, Christmas Comes Early

True Accord

Read on for our take on what’s impacting consumer finances, how consumers are reacting and what else you should be considering as it relates to debt collection today. The government has also reported that the economy expanded at a solid 3% annual rate Q2, with growth expected to continue at a similar pace in Q3.

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Closing the Case for Customer Centricity & Digital Transformation

Fico Collections

In insurance, the number of “at-risk” U.S. The rate of auto insurance loyalty has fallen to 48% today from 59% in 2004, a 27% drop; over the past year, the rate of switching among insurance shoppers has increased to 35% from 31%, helping to drive down overall insurance customer retention by two percentage points to 88%.

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A giant US hospital chain says it’s leading the fight against medical debt. Not all patients agree

Collection Industry News

The non-profit hospital system says it has revamped its billing and collection practices and boosted the number of patients who qualify for charity care. But for many patients, the hospital groups moves fall short of taking full responsibility for the years of real-world hardships its billing and collection practices have caused.