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Pre-Delinquency Measures for Financially Vulnerable Customers

Fico Collections

Any lender that is fast to act in supporting customers is likely to win and retain a competitive advantage over less well-informed market peers. Regulators have been pressing for banks and lenders to ensure they’re working at the speed and scale of their market — or even faster. A cloud-based platform is vital.

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Is Self-Service the New Standard in Debt Collection?

Re:Ceeve

While you might be aware of CRM systems and mobile banking apps, how does this method work in the world of debt collection? While this may still hold some relevance during the acquisition stage, debt collection has started to move in a different direction. Instead, customers prefer to be contacted and to act through digital channels.

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Katabat Expands Product Reach by Acquiring Simplicity Collection Software

Katabat

January 5, 2021, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies, announced today that it has acquired Simplicity Collection Software of Idaho Falls, Idaho. Terms of the transaction were not disclosed. About Simplicity Collections. About Tritium Partners.

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Katabat Expands Product Reach by Acquiring Simplicity Collection Software

Katabat

January 5, 2021, Wilmington, DE – Katabat, a leading global provider of debt management software solutions for lenders, fintechs, and collection agencies, announced today that it has acquired Simplicity Collection Software of Idaho Falls, Idaho. Terms of the transaction were not disclosed. About Simplicity Collections. About Tritium Partners.

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Top 5 Customer Development Posts of 2020: COVID and Beyond   

Fico Collections

FICO’s suite of interconnected Acquisition, Origination, and Growth capabilities for Telecommunications helps organizations do exactly that. If you’re interested in making smarter, faster acquisition and retention decisions, we’d love to talk with you. . #2. Mobile Operators and Coronavirus: Ideas To Help Slow The Spread.

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3 Key Challenges in Addressing Non-Performing Loans (NPLs)

Re:Ceeve

McKinsey’s research on how customers experience delinquency contact highlighted the banking industry’s disregard of the channels that statistically lead to the best customer outcomes. In contrast, only a small percentage stated highly effective digital channels, such as email (17%), text messaging (7%) and mobile push notifications (6%).

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

Fico Collections

These factors and others led our experts in debt collection to address ways that lenders can manage the rising number of people in the collections queue. A good contact strategy for early collections typically separates out special cases which require a specific treatment, identified by one or few data attributes. Read the full post.