State of the Collections Industry in 2021
The Kaplan Group
JANUARY 7, 2021
How did Covid-19 and the resulting economic downturn affect the collections industry? TransUnion recently released a report on the state of Collections in 2020. There are fewer third-party collections agencies. The number of collection firms has been in decline since 2011, from 9,400 to 7,401 in 2018. That’s a 2.5%
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