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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On November 9, the Department of Education (DOE) announced its plan to implement an oversight strategy of federal student loan servicers that provides several pathways for identifying problems that can harm borrowers, in real-time. For more information, click here. For more information, click here. For more information, click here.

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Covid to Cost-of-Living: Assessing Affordability in Uncertain Times

Fico Collections

Triggered in part by the US housing market collapse and an unprecedented number of loan defaults, the crisis uncovered a shocking level of unrestrained lending and excessive risk taking. But a crucial challenge to existing affordability assessments has been the huge spike in ‘buy now, pay later’ loans (BNPL). Matt Cox.

Lender 52
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Financial Inclusion Using Analytics

Fico Collections

You need to know, when you have a score on a consumer that you're getting a solid indication of credit risk, you need to know that you're not putting the consumer at greater risk of a foreclosure because a score used in a credit decision for a mortgage or auto loan, was based on a small amount of data, or stale data.

Lender 52
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Expanding Access to Credit Through Alternative Data

Fico Collections

Over the past several years, we’ve helped lenders develop on-ramps to mainstream credit using alternative data for those seeking financial inclusion. Our research finds that alternative data sources that demonstrate a consumer’s ability to manage their finances are predictive of consumer credit risk.

Lender 52
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Debt Collection in the Pandemic: UK Lenders Face Big Challenges

Fico Collections

It marks the highest fine ever issued to a lender for what it deemed a breach of consumer credit rules. But more tellingly, the penalty related to the mistreatment of business and personal customers who fell behind on credit card and loan payments between 2014 and 2018 – well before many of us had even heard of COVID-19.

Lender 52
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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On June 8, the CFPB acted against a medical debt collector for numerous debt collection and credit reporting violations. In at least thousands of cases, the debt collector continued to attempt to collect on a debt that was not substantiated after a consumer disputed the validity of the debt. collectively, “Coinbase”).

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Our bank and loan servicing clients also face novel challenges affecting their industry due to COVID-19, particularly the ever-changing rules and regulations concerning evictions and foreclosures. These borrowers will receive 100% loan discharges, resulting in approximately $55.6 million in relief. billion for nearly 92,000 borrowers.