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Many customers still want the option to make a payment or ask questions to a live customer service agent. After all, a conversation with an employee is often the easiest way to resolve an issue. How can organizations take payments over the phone and still keep payment data secure? SURVEY SAYS: “Nearly 7 in 10 respondents (69%) said talking to a live agent by phone is one of their top three preferred methods of communication with a company’s customer service department.
The number of complaints filed with the Consumer Financial Protection Bureau increased by 61% from 2021 to 2022, but that share of those complaints that were related to debt collection dropped by 50%, according to data released as part of a report analyzing the increase in complaints that was released by the U.S. PIRG Education … The post Consumer Complaints About Debt Collection Drop first appeared on AccountsRecovery.net.
One of the key factors that determine your credit score is your credit utilization ratio. In fact, this ratio accounts for as much as 30% of your credit score. With this much influence on your credit score, it’s important to understand what credit utilization is, how to calculate it, and how it impacts your finances. This article delves deeper into the answers to these questions.
Home Blog FICO Why Credit Scores are Crucial to Healthy Securities The value of asset-backed security is determined by the cash flows generated by the underlying assets and understanding the predictability of those cash flows FICO Admin Thu, 08/22/2019 - 12:37 by Joe Zeibert expand_less Back To Top Wed, 04/12/2023 - 15:00 What you will learn: What can increase the value and liquidity of securities How FICO Score 10 T can help you better model cash flows and analyze securities Today there is ap
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Your credit score communicates with lenders your level of credit trustworthiness. As a result, those with higher credit scores qualify for higher credit limits and better interest rates. Your credit score will play a major role if you plan to purchase a house or apply for a loan in the future. Understanding credit scores and what they mean can improve your financial literacy.
The Consumer Financial Protection Bureau has filed a motion in its case against Lexington Law, asking the judge to assess $3.1 billion in penalties — in the form of redress to consumers and fines — arguing that is the amount that the defendants “took” from four million consumers. A copy of the motion in the … The post CFPB Asks Judge in Lexington Law Case to Levy $3.1B in Fines and Redress first appeared on AccountsRecovery.net.
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The Consumer Financial Protection Bureau has filed a motion in its case against Lexington Law, asking the judge to assess $3.1 billion in penalties — in the form of redress to consumers and fines — arguing that is the amount that the defendants “took” from four million consumers. A copy of the motion in the … The post CFPB Asks Judge in Lexington Law Case to Levy $3.1B in Fines and Redress first appeared on AccountsRecovery.net.
Accuracy and details are crucial when invoicing business clients on retainer or for goods or services provided by your company. In fact, there are some attributes that can be added to invoices to prompt early payment or at least reduce the risk of late payments. Use these invoicing best practices so your B2B clients pay on time.
Guest Post by FitMoney As a parent of a teenager or young adult, you want to ensure that your child is financially secure and understands the importance of taxes. Filing taxes can often be confusing and intimidating, but it’s an important part of life when you start earning income. Once you know a few key concepts, filing your taxes doesn’t have to be so intimidating.
More money for the U.S. Postal Service means less money for companies in the accounts receivable management industry. The USPS announced this week a 4.8% increase in first-class stamp prices, from 63 cents to 66 cents, effective July 9. This marks the fifth price hike since early 2019 and a nearly one-third increase in stamp … The post USPS Raising Stamp Prices Again first appeared on AccountsRecovery.net.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
In today’s globalized world, understanding a country’s economic health is crucial to comprehending its overall well-being and development. There are several metrics that can be used to determine how well the country is performing, and one of them is called income per capita. In this article, we will be talking about what it is and why it’s so important for policymakers and economists to calculate it regularly.
By Katie Neill & Steve Zahn A court victory by TrueAccord Corp. (TrueAccord) in the Northern District of Illinois continues to showcase the benefits of digital collection as the court found receiving an email about a debt is less intrusive to consumers than receiving a phone call. Messer Strickler represented TrueAccord and filed the briefing in the case.
Retirement is something most people strive for—however, it may seem like a moving target. Recently, more people don’t retire until later in life due to the immense preparation it takes to retire. Not to mention, many are struggling to save the necessary resources to retire comfortably. With the lasting impacts of COVID-19 pandemic and the rising cost of living, we investigated the state of retirement in the United States and across the world.
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Collector Facing Class for Sending Conflicting MVNs first appeared on AccountsRecovery.net.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Testimony of CFPB Senior Advisor Brian Shearer on Junk Fees Before the Pennsylvania House of Representatives Consumer Protection, Technology, and Utilities Committee
Persuading a bankruptcy judge to find “excusable neglect” after missing a filing deadline is usually a tough sell. You’d think it would be particularly hard when the party seeking relief was “belligerent and disrespectful to the Court and opposing counsel.” But in a somewhat unusual case, a court put bad behavior aside and ruled that the party making the request passed the test.
In the United States, it’s illegal to drive a car without car insurance. Depending on the state you’re driving in, the consequences of doing so can range from a fine to a misdemeanor on your record. So, if you’re planning on hitting the road anytime soon, be sure to purchase car insurance to avoid penalties. In this article, we’ve researched the average cost of car insurance by state to give you a better idea of how much to budget.
The Court of Appeals for the Ninth Circuit has affirmed a lower court’s summary judgment ruling in favor of a defendant that was accused of violating the Telephone Consumer Protection Act when it communicated with the plaintiff via text messaging, ruling that the platform used by the defendant did not meet the definition of an … The post Appeals Court Affirms Ruling Saying Text Platform was Not ATDS first appeared on AccountsRecovery.net.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
A company fronted by Homes Under The Hammer presenter Martin Roberts has gone into administration with around £3m of debts. Filing on Companies House shows that an administrator was appointed yesterday for Asset Academy, which has laid off all its staff. Customers could lose money The Mirror reports that a number of potential customers could lose money after they paid out cash and got nothing in return.
On April 12, the Eleventh Circuit Court of Appeals vacated an $8 million class-action settlement for lack of standing. While the issue was not raised by the district court or either party on appeal, the court ruled that the plaintiffs lacked standing to seek injunctive relief because they did not allege they planned to purchase again the brain performance supplements at issue.
The Colorado legislature has passed a bill that caps the interest rate on medical debt, places new requirements on debt collectors collecting medical debt, and makes violations of the law an unfair or deceptive practice subject to additional penalties. The bill now goes to Gov. Jared Polis for his signature or veto. More details about … The post Colorado Legislature Passes Medical Debt Collection Bill first appeared on AccountsRecovery.net.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Scottish Businesses had over 1.2 million overdue invoices on their books this winter. Insolvency and restructuring trade body R3 analysed data from Creditsafe, revealing that 416,856 were due in December, 400,272 in January and 414,575 in February. Scotland saw the biggest month-on-month increase in late payments between January and February in the UK, with numbers rising by 3.6%.
Considering buying a home? A lot of folks view home ownership as a significant goal and milestone – and with good reason: When you own a home, you build equity and you save money on your taxes. And in general, it’s cheaper to own than to rent (and there’s no landlord or property management company dictating things like what color you can paint your walls).
One of the primary reasons that you may be thinking about filing for bankruptcy is that you could benefit from the protection afforded by the automatic stay. If creditors stop demanding payment, you can catch your breath. If a foreclosure action is halted, you can work to save your home. If your wages are no longer garnished, you may be able to pay for everyday expenses.
The Supreme Court yesterday decided not to block a settlement that will cancel as much as $6 billion in unpaid student loans, after three colleges sought the high court’s intervention to detail the settlement. The three schools — Everglades College, Lincoln Educational Services Corp., and American National University — which are on a list of … The post Supreme Court Rejects Petition to Intervene in $6B Student Loan Settlement first appeared on AccountsRecovery.net.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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