Sat.Oct 20, 2018 - Fri.Oct 26, 2018

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OMG! Texting and Debt Collection - What You Need to Know

Credit Management Company

More people than ever before are using text messaging to communicate. According to research by Nielsen, Americans text twice as much as they call. Debt collection agencies are doing everything they can to take advantage of this trend, but they need to ensure their practices adhere to federal law in order to avoid penalties. Collectors can accomplish this by having the right terms and conditions.

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The Customer Is Always Right: How to Develop Consumer-Friendly Pricing for Law Firms

NCBA Law Practice Management Blog

Modern law firm consumers are an entirely new breed. They have more law firm options than ever before, and aren’t afraid to use them. They are committed to mobile search. They are more cost-sensitive than any consumer base in modern history. Absent a near-instantaneous response from a potential lawyer hire, they will immediately move on to the next attorney on their list.