October, 2015

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Accounts Receivable Management for Halloween

National Service Bureau

It’s better to stick with treats than tricks when it comes to money. Does it ever feel like dealing with some accounts is a game of trick-or-treat? Like you just aren’t sure what you’re going to get…another excuse or a check? That’s not to say that most clients aren’t honest human beings. The point is this: the 80-20 rule holds true for accounts receivable management.

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Turbo Debt Recovery Helps Another Client Get Paid!

Turbo Recovery

Turbo Debt Recovery Helps Another Client Get Paid!

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Scary! Medical Debt Collection Horror Stories!

National Service Bureau

Halloween is right around the corner, so we decided to round up something spectacularly scary: medical debt collection horror stories! This isn’t the first time we’ve featured examples of bad apples, but we wanted to focus on the medical debt collection industry in particular this time. Why is that? Well, medical debt can be a touchy subject , and CFPB oversight of medical collection agencies is slightly different than for others - namely the exception of the $10 million revenue threshold for La

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Servicemembers Civil Relief Act & Debt Collection: A Primer

National Service Bureau

The Servicemembers Civil Relief Act (SCRA) is a piece of legislation that seeks to protect uniformed service members from certain financial obligations and practices. There was an established need for this sort of protection due to the unusual nature of military training; depending on where, when, and for how long a person might be deployed or otherwise unavailable, they may not have reliable access to phones, internet, or other ways of communicating with financial institutions and making sure t

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Consent to Contact Consumer's Phone for Debt Collection

National Service Bureau

The 2013 decision in Nelson v. Santander teaches debt collection agencies some important lessons about liability a nd communication when contacting consumers during collection efforts. The TCPA prohibits the use of automated dialing systems or the use of a pre-recorded voice to contact emergency lines (such as 911), guest or patient rooms in hospitals or similar establishments, and telephone lines where the recipient is charged for the call (e.g. cell or personal phone lines).