Fri.Feb 16, 2024

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Collector Facing FDCPA Suit For Sending Emails to Collect on Paid-Off Debt

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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FTC Issues Supplemental Rulemaking to Combat Impersonation Fraud

Troutman Sanders

Yesterday, the Federal Trade Commission (FTC) issued a Supplemental Notice of Proposed Rulemaking , seeking public comment on its proposal to amend the Rule on Impersonation of Government and Businesses (Impersonation Rule or Rule), that is being finalized by the FTC today, to add a prohibition on the impersonation of individuals. The amendment would also extend liability for violations of the Impersonation Rule to parties who provide goods and services with knowledge or reason to know that thos

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Daily Digest – February 16. Collector Facing FDCPA Suit For Sending Emails to Collect on Paid-Off Debt; Judge Grants MTD in FDCPA Case Over Potentially Incorrect Balance in Underlying Collection Suit

Account Recovery

Collector Facing FDCPA Suit For Sending Emails to Collect on Paid-Off Debt Judge Grants MTD in FDCPA Case Over Potentially Incorrect Balance in Underlying Collection Suit PRA Group Posts Loss for 4Q, 2023, But CEO Highlights Changes That Are Turning Company Around FCC Adopts New Rules for Revoking Consent Under TCPA WORTH NOTING: A tattoo […]

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Chargeback Prevention Tips for High Risk Businesses

PDC Flow

Your staff works hard during the busy tax season and throughout the year to settle past-due accounts and collect payments for your debt collection agency. Without measures in place to prevent chargebacks, though, many of your payments could end up being disputed by consumers. Agencies and other high-risk businesses can go months or years without experiencing the stress caused by credit card chargebacks.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Judge Grants MTD in FDCPA Case Over Potentially Incorrect Balance in Underlying Collection Suit

Account Recovery

A District Court judge in New York has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class-action lawsuit on the grounds the plaintiff did not suffer a concrete injury and thus does not have standing to sue, after she was sued in state court for an unpaid debt that she claimed […]

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PRA Group Posts Loss for 4Q, 2023, But CEO Highlights Changes That Are Turning Company Around

Account Recovery

PRA Group purchased more than $1.2 billion of debts in 2023 — it’s third-highest annual total ever — but still lost $8.8 million during the last three months of the year, compared with profit of $15.9 million during the same period of 2022. For all of 2023, the company recorded a loss of $83.

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2024 Review: Chase Sapphire Reserve®

Credit Corp

Advertiser Disclosure: Credit.com has partnered with CardRatings for our coverage of credit card products. Credit.com and CardRatings may receive a commission from card issuers. Editorial Disclosure: Opinions, reviews, analyses and recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. Snapshot: The Chase Sapphire Reserve® is best for consumers who travel frequently and want to earn bonus points on flights, hotels and car rentals.

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FCC Adopts New Rules for Revoking Consent Under TCPA

Account Recovery

The Federal Communications Commission yesterday adopted new rules yesterday that aim to make it easier for consumers to opt out of receiving unwanted robocalls and robotexts, while also requiring callers and texters to implement opt-out requests in a timely manner.

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Idaho Bankruptcy Court Holds that Later-Recovered Assets Revert to Borrower Absent Plan Provision to the Contrary

Troutman Sanders

What happens to funds recovered by the trustee after the final plan payment is made in a chapter 13 case? According to the U.S. Bankruptcy Court for the District of Iowa, absent a plan provision providing otherwise, those funds revert to the debtors. In In re McCrorey , the debtors confirmed a chapter 13 plan, which required them to make payments for 60 months and provided no payments to unsecured creditors.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Can NDAs Help Secure Customer Information?

NACM

?️ On today's episode of NACM's Extra Credit podcast. Signing a Non-Disclosure Agreement (NDA) has become standard practice for credit managers seeking access to sensitive customer financial information.⭐ Hear from Joseph Lange; Stephen Ennis and Steve Frederiksen!

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FTC Says Unilateral Policy Changes for AI Product Development Could be Unfair or Deceptive

Troutman Sanders

On February 13, the Federal Trade Commission (FTC) released a blog post warning companies that it could be deemed an unfair or deceptive practice for a company to adopt more permissive data practices and to only inform consumers of such changes through retroactive amendments to its terms of service or privacy policy. In the blog post, entitled “AI (and other) Companies: Quietly Changing Your Terms of Service Could Be Unfair or Deceptive,” the FTC described the increasing need companies have for

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