Thu.Jul 08, 2021

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Petition Filed With FCC to Clarify Whether Certain Ringless Voicemails Count as Calls Under TCPA

Account Recovery

A petition has been filed with the Federal Communications Commission seeking to clarify whether a ringless voicemail constitutes a call under the Telephone Consumer Protection Act’s prohibitions against using an automated telephone dialing system to contact an individual on his or her cell phone without first having consent to do so.

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Beyond Coding: Using AI to Improve the Healthcare Revenue Cycle

True Accord

Patients can already schedule appointments, request prescription refills, receive test results, and even contact their healthcare provider directly through digital platforms. Patients are now “digital-first” and look for an end-to-end experience that allows them to handle medical-related issues on their own, often from their mobile devices.