Thu.Jan 14, 2021

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Burr’s Robert Shreve Recognized in Mobile Bay’s 2020 Class of 40 Under 40

Burr Forman

He regularly represents clients in commercial disputes and construction litigation, and has extensive experience defending against personal injury claims. Robert is a member of the firm’s Torts, Trial and Insurance Practice Group where his practice is devoted to civil litigation.

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Tamika Walters Joins Burr & Forman as Chief Diversity & Inclusion Officer

Burr Forman

Her valuable experience and dedicated leadership will help our continuing efforts to advance diversity, equity, and inclusion at Burr and within the greater community,” said Ginger Busby, chair of the firm’s Diversity Committee. We are excited to add Tamika to Burr’s diversity and inclusion efforts.

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Debt Collection: 5 Questions for Meeting Inbound Demand

Fico Collections

This is disappointing and demonstrates that most organizations are still on a journey of delivering a digital experience for their customers. As we saw in the survey results, the “digital” channels of online, chatbot and SMS were not favored by customers when initiating contact.

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Why this collection agency tracks consumer compliments

American Profit Recovery

They may have had a negative experience with the collector in the past, or they have seen media coverage of companies that do not operate ethically on news programs. “Thank you so much you are a very kind person, especially for being a debt collector.”. Compliments dispel myths. The public still views collection agencies in a negative way.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.