Tue.Mar 12, 2024

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Jessica Klander Elected Chief Operating Officer of Bassford Remele

Account Recovery

Jessica Klander, shareholder and co-chair of Bassford Remele’s consumer finance practice group and recruiting committee, has been elected Chief Operating Officer. Jessica will bring a fresh perspective on firm operations that will benefit Bassford Remele and its clients.

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Prepared Remarks of CFPB Director Rohit Chopra at the Financial Data Exchange Global Summit

Consumer Finance

Director Chopra provided remarks at the Financial Data Exchange Global Summit.

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Judge Partially Grants MSJ for Defendant in FCRA Case Over Dispute Investigation

Account Recovery

A District Court judge in New York has partially granted a defendant’s motion for summary judgment in a Fair Credit Reporting Act case, ruling it did not knowingly violate the statute, but denied the motion on the grounds it recklessly violated it as a result of its dispute investigation procedures.

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New Law Brings Substantial Changes to Divorce in Florida

Jimerson Firm

Florida divorces will now look quite different due to the passage of Senate Bill 1416. With the passage of SB1416, certain forms of alimony are eliminated and the threshold for alternating alimony awards has changed. As alimony is often one of the most hotly contested issues in a divorce, understanding the types available, as well as the potential for changes to the award amount years down the road are crucial.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Daily Digest – March 12. Collector Sued for Sending Text Message to Plaintiffs After Acknowledging Attorney Representation; Judge Partially Grants MSJ for Defendant in FCRA Case Over Dispute Investigation

Account Recovery

Collector Sued for Sending Text Message to Plaintiffs After Acknowledging Attorney Representation Judge Partially Grants MSJ for Defendant in FCRA Case Over Dispute Investigation Petition Filed With CFPB to Require Disclosing Cost of Buying Debt, Collection Commission Higher Amounts of Medical Debt Tied to Lower Physical Health, Higher Mortality: Report WORTH NOTING: Today is Equal […]

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Collector Sued for Sending Text Message to Plaintiffs After Acknowledging Attorney Representation

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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New York Federal District Court Holds the Reasonableness of Investigation Into Alleged Identity Theft is a Factual Question under the FCRA

Troutman Sanders

A U.S. district court in the Eastern District of New York recently denied a motion for summary judgment filed by a credit card issuer because the plaintiff alleged identity theft and a reasonable factfinder could determine the issuer’s investigation was willfully unreasonable under the Fair Credit Reporting Act (FCRA). In 2019, a credit card was shipped to the plaintiff’s address.

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Petition Filed With CFPB to Require Disclosing Cost of Buying Debt, Collection Commission

Account Recovery

A consumer has filed a petition with the Consumer Financial Protection Bureau for the regulator to require debt collection and debt buying organizations disclose how much a debt was purchased for or how much they are poised to receive upon collection of a debt as a means of improving the transparency in the collection process.

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Innovative Jury Strategies and the Power of Preparation

Troutman Sanders

In this episode of FCRA Focus , join host Dave Gettings and fellow partner, Jason Manning, as they delve into Jason’s recent experiences trying a consumer case in front of a jury. Jason and Dave discuss the impact of integrating technology into trial presentation, the strategic use of demonstratives to maintain jury engagement, approaches to breaking the ice in the courtroom, and fostering a more attentive and responsive jury.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Higher Amounts of Medical Debt Tied to Lower Physical Health, Higher Mortality: Report

Account Recovery

A study has attempted to link the amount of medical debt to just how much sicker those individuals are, determining that a 1% increase in a population with medical debt yields 18.3 more physically unhealthy days and 17.9 additional mentally unhealthy days in the past 30 days per 1,000 people.

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Member Spotlight: Tools for Success

NACM

Earning the Credit Business Associate (CBA) was a way for Tina Rodgers, CBA, credit manager at Spartan Chemical Company, Inc. (Maumee, OH) to deepen her understanding of credit principles. "I wanted to earn this designation to enhance my credibility in the field of credit management," Rodgers said.

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Building Successful Collections Teams: Strategies for Recruitment and Growth

Qualco

By George Fertakis , Senior Business Consultant at QUALCO. In our recent study on the collections sector conducted in partnership with Deloitte France, difficulty in finding the right staff emerged as a key challenge for respondents, both among those managing Banks’ collections departments and those overseeing servicing operations. This seems to be a recurring theme.