Tue.Jun 06, 2023

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DFPI Fines Three Collection Operations $85k in Separate Enforcement Actions

Account Recovery

The California Department of Financial Protection and Innovation yesterday announced three enforcement actions against different debt collection operations, for attempting to collect in the state without having or applying for a license and also making false or misleading representations when attempting to collect on a debt i n violation of the Fair Debt Collection Practices …

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A Closer Look at the Gramm-Leach-Bliley Act (GLBA): Updates to the Safeguard Rule

True Accord

Protecting personal and financial information is critical in today’s digital age. Where data has its own intrinsic value and where data breaches and cyberattacks are a risk for every business, the Safeguards Rule under the Gramm-Leach-Bliley Act (GLBA) provides financial institutions, including those in the accounts receivable management industry, with guidance on how to safeguard customer information.

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Collector Facing FDCPA Suit for Allegedly Not Crediting Account

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Help! How do I get my binder deposit back after a failed real estate purchase?

Jimerson Firm

When two parties enter into a contract for the purchase and sale of real property, the buyer typically provides an initial deposit, commonly referred to as a binder deposit. Unfortunately, when the contract fails to close (for various reasons), there is oftentimes a dispute over who is entitled to the binder deposit. On the one hand, the buyer wants the binder deposit returned.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Atradius Collections Expands its Global Presence with the Acquisition of Pro Kolekt Group

Account Recovery

AMSTERDAM, June 6, 2023 — Atradius Collections has acquired Pro Kolekt group and expanded its presence to 40 countries in line with their mission to support their customers growth, wherever they trade in the world, by delivering local expertise in receivables management.

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Daily Digest – June 6. Collector Facing FDCPA Suit For Allegedly Not Crediting Account; DFPI Fines Three Agencies $85k

Account Recovery

COLLECTOR FACING FDCPA SUIT FOR ALLEGEDLY NOT CREDITING ACCOUNT A collector is facing a Fair Debt Collection Practices Act lawsuit for allegedly accepting the first in a series of payments to settle a student loan debt, only to later tell the plaintiff that the payment of $4,800 was not able to be credited to the …

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The Human Touch: Why Empathy and Communication Are Key to Effective Collections

CICM

With all the advantages modern collections technologies bring, it might be easy to assume we can sit back and watch the cash roll in because all routine tasks have been automated. But could we overlook something by taking the human touch out of the process? In this blog, we’ll explain why retaining empathy and a human touch in our collections process is essential.

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Member Spotlight: Designations Open Doors for Opportunities

NACM

NACM's Professional Certification Program provides educational opportunities to help credit professionals reach all different goals. Not only will credit professionals seek education to learn new information but many times, credit professionals will seek designations that fine-tune their current skills. "Getting support from my boss and husband has.

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What is Credit Management and How do you do it well?

CICM

What is Credit Management? Credit Management is the strategy a business uses to safeguard its investment in its customers. When an organisation lends goods, services or money to others, the credit management function makes sure their transaction with that customer is safe and profitable. This includes assessing a potential credit user’s reliability or ‘creditworthiness’, managing the client account and business relationship, and handling any queries and issues.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Appeals Court Rules One RVM Enough for Plaintiff to Have Standing

Account Recovery

An opinion out of the Court of Appeals for the Sixth Circuit that was issued last week started making the rounds last night because it addresses the issue of standing, albeit related to the Telephone Consumer Protection Act.

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