Tue.Jul 19, 2022

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Daily Digest – July 19. Class Action Accuses Collector of Violating FDCPA; State Honors Tom Haag

Account Recovery

CLASS-ACTION ACCUSES COLLECTOR OF VIOLATING FDCPA, FCCPA BY ADDING ‘ILLEGAL’ COLLECTION FEE A class-action lawsuit has been filed against a collection agency, accusing it of violating the Fair Debt Collection Practices Act and the Florida Consumer Collection Practices Act because it allegedly added an “illegal” collection fee that represented 67% of the total amount owed, … The post Daily Digest – July 19.

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4 little known benefits of using a debt collection agency

American Profit Recovery

When running any type of business, you are obviously dealing with clients and customers who ultimately need to pay you for your goods and services. But we all know that there are a certain percentage of your customer’s over time that will drag out payments, not pay you at all, or run into circumstances where they lose the ability to meet their financial obligations.

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Citing Uptick in Complaints, CFPB Will Push Banks to Refund More Victims of Money Transfer Scams

Troutman Sanders

As peer-to-peer money transfer services (or cash apps) become more popular, there has been an increase in the number of scams enticing consumers to transfer funds to fraudsters. The law currently provides that the banks that own the cash apps are only required to reimburse transactions not authorized by the customer — meaning if a customer is tricked into transferring money to a scammer, but authorizes the transaction, the banks are not responsible for those transactions.

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What Is a Mortgage Servicer?

Nerd Wallet

When you get a mortgage, you receive your financing from a lender, such as a bank or credit union. However, the lender may not be the institution that actually manages the loan over the long term. Tasks like processing payments, providing customer service and handling the escrow account are all performed by an entity called. Taylor Getler writes for NerdWallet.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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MicroBilt appoints Joseph Fitzpatrick as President and Chief Revenue Officer

Micro Bilt

Alternative credit data pioneer MicroBilt today announced that Joseph Fitzpatrick has joined MicroBilt in the role of President and Chief Revenue Officer (CRO). Joe will work directly under the leadership of Walt Wojciechowski, Chief Executive Officer.

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Business Late Payment spiralling in Northern Ireland

UK debt collections

Business late payment in Northern Ireland is spiralling out of control. For the third month in a row the number of overdue invoices has grown say Insolvency Trade body R3. Latest research, which is based on an analysis of data provided by Creditsafe, shows that there were 94,930 invoices on Northern Irish companies’ books in May that had gone past their payment deadline – 1,638 more than in April (93,292) and more than 3,000 more than March’s total of 91,796.

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??How to Buy NEAR Protocol (NEAR)

Nerd Wallet

NEAR is the native token on the NEAR Protocol, a decentralized application platform similar to Ethereum. NEAR can be used to pay for services such as storage space on NEAR’s platform. The value of NEAR is tied to the success of the NEAR Protocol, which was launched in 2020. If NEAR becomes a popular destination. Kurt Woock writes for NerdWallet. Email: kwoock@nerdwallet.com.

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Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Fico Collections

Home. Blog. FICO. Wolf, Goat and Cabbage: The Digital Customer Experience Riddle. Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers. FICO. Tue, 07/02/2019 - 02:45. by Jim Neumann. expand_less Back To Top. Tue, 07/19/2022 - 14:55. Building compelling, digital customer experiences that are validated by analytics is the key to successful digital transformation strategies… and a vexing challenge for banks and insurance companies facing ever

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How Alaska Airlines Boarding Groups Work

Nerd Wallet

Alaska Airlines has a straightforward boarding process. If you have an upcoming flight, knowing the Alaska boarding groups in advance can help to make your flying experience less stressful. Find out more about the airline’s boarding process, so you’re prepared for your trip and know when it’s time to get on the plane. The Alaska. Natasha Gabrielle writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Lawyer vs. Debt Collection Company: Which Should I Use?

Taurus Collect

Effective debt collection can alleviate the financial stress of any company. While it is highly recommended to select your options quickly and wisely to ensure timely collections, you should consider consulting with a debt collection agency before taking court action against your debtors. This is because a well-experienced debt collection agency has the time, expertise, and resources to aid you in recovering your money.

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WSJ: CFPB working on guidance to force banks to cover more scams on Zelle and similar apps

Public Citizen

by Jeff Sovern. Here , behind a pay wall. Excerpt: At present, banks generally are only required to repay consumers for payments they didn’t authorize. The coming regulatory guidance could change that threshold by maintaining that fraudulently induced transactions, even those approved by the consumer, are considered unauthorized. That could require a bank to conduct more investigations of such transactions—and to compensate more customers for their losses. * * *   * * * A key concern

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Implementing Sustainable Community Services: An interview with Carmela Walker, Coordinator for United Way Thrive

Prosperity Now

For the past 13 years, United Way Thrive has helped families in the Greater Houston Area with the resources and

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Consumer law and the "major questions" doctrine

Public Citizen

In response to the Supreme Court's recent ruling in West Virginia v. EPA , the National Consumer Law Center has written Impact of Supreme Court’s “Major Question Doctrine” on Consumer Litigation. Read it here.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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New Immigration Bill Could Help Lower Food Costs

NACM

The U.S. Senate is working to a close a deal on an immigration bill called the Farm Workforce Modernization Act, which famers say could help them hire more workers, thus reducing food costs, NPR reported. The bill is focused mostly on "updating the food production workforce, a system some call outdated and that has led to higher food prices especia.

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