Tue.Aug 15, 2023

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Collector Accused of Not Honoring Cease Request Sent Via Text

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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States at Work: Shining Examples of Progressive Legislation in Key Economic Policy in 2023

Prosperity Now

State legislatures file, introduce and pass thousands of bills each year. This year, states introduced over 156,000 bills and passed 32,000 including resolutions.

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Appeals Court Overturns FCRA Ruling on ‘Factual’ Question CRA Should Have Resolved

Account Recovery

The Court of Appeals for the Seventh Circuit has partially affirmed, but also partially reversed and remanded that part of a Fair Credit Reporting Act case back to the District Court, ruling that credit reporting agencies bear some responsibility for investigating disputes filed by consumers and that the credit reporting agencies need to conduct reasonable […]

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Between Hitting “Send” and Reaching the Inbox: The (Hidden) Anatomy of Email

True Accord

When it comes to reaching consumers, it’s no secret that email has surpassed phone calls as the preferred method of communication. In fact, 59.5% of consumers prefer email as their first choice for communication. But just because your business sends emails to consumers doesn’t mean that your messages make it to their inbox. And if that email never reaches the intended recipient, it doesn’t matter what that customer’s preferred method of communication may be.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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CFPB Plans FCRA Rulemaking to Regulate Data Brokers

Account Recovery

The Consumer Financial Protection Bureau is expected to announce today at the White House that it plans to issue a rule regulating how companies track and sell consumers’ personal data.

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New Anti-Robocall Tool Analyzes Content of Conversations to Identify Scams

Account Recovery

It’s not enough to look at the phone number that is calling you to determine whether it might be a robocall, and to look at how many other calls have been made by that number and how long those calls lasted, there is new technology that looks at the content of calls to identify patterns […]

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Six Tips for Making Collection Calls that Get Results

Taurus Collect

Navigating the complex world of debt collection can be a challenging task, especially when success rates are not always guaranteed. However, adopting a ‘No Cure No Pay’ approach to debt collection in the UK can significantly alter this landscape. This innovative strategy, which promises fees only upon successful collection of the debt, offers a risk-free avenue for businesses to recover their unpaid dues.

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Daily Digest – August 15. Collector Accused of Not Honoring Cease Request Sent Via Text; Appeals Court Overturns FCRA Ruling on ‘Factual’ Question CRA Should Have Resolved

Account Recovery

Collector Accused of Not Honoring Cease Request Sent Via Text Appeals Court Overturns FCRA Ruling on ‘Factual’ Question CRA Should Have Resolved CFPB Plans FCRA Rulemaking to Regulate Data Brokers New Anti-Robocall Tool Analyzes Content of Conversations to Identify Scams WORTH NOTHING: Being addicted to your phone is a lot like being addicted to drugs, […]

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Using Mediation for Debt Collection When Your Contract Requires Litigation

FFGN COLLECT NY

The legal process of collecting debt owed in New York typically starts by filing a summons and complaint or a motion for summary judgment in lieu of a complaint demanding the exact amount owed to you. If the case is handled properly, subject to having the requisite documents , you should be able to get a default judgment for the amount demanded without requiring the involvement of a judge.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Credit Union Trade Associations Move to Intervene in Case Challenging CFPB’s Enforcement of its Section 1071 Rule

Troutman Sanders

On August 10, two credit union trade associations — Credit Union National Association (CUNA) and Cornerstone Credit Union League — and Rally Credit Union (collectively, Proposed Intervenors) filed an Unopposed Emergency Motion for Leave to Intervene , arguing that they will suffer irreparable harm if the Consumer Financial Protection Bureau (CFPB or Bureau) is not enjoined from enforcing the small business data collection and reporting final rule under § 1071 of the Dodd-Frank Wall Street Reform

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Member Spotlight: Connections and Credentials

NACM

After NACM's 127th Credit Congress, many attendees reflected on their experience and the ample amount of opportunity to meet new faces and stay up to date with B2B credit industry trends.With several educational sessions covering a variety of topics, How Does Culture Impact Your Global Collections and Building and Construction Executive Exchange we.

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Fed Provides Details of Novel Banking Activities and Cryptocurrency Supervisory Program

Troutman Sanders

On August 8, the Federal Reserve Board (Fed) issued a press release providing additional information on its Novel Activities Supervision Program (Program) to monitor novel activities in the banks it oversees. Novel activities are defined to include: (1) technology-driven partnerships with non-banks to provide banking services to customers, and (2) activities involving crypto-assets and distributed ledger or “blockchain” technology.

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