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Collection Industry News
MAY 16, 2022
Over the years, we have encouraged financial institutions to provide fair and transparent access to products and services to people who are more comfortable using a language other than English.”. If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected].
PDC Flow
JANUARY 24, 2023
Justin Franklin, Cedar Financial Digital Operations Team Structure How many people are on a typical digital operations debt collection team? Leadership Buy-In Franklin views the digital operations team at Cedar Financial as “a lot of the company.” Team members shouldn’t feel like they are competing with software for their jobs.
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Katabat
MARCH 30, 2021
The story notes: “But as more people are vaccinated and the country sees a return to normal life on the horizon, payments on trillions of dollars of those debts could resume soon, even if debtors remain out of work or in financial distress because of the economic crisis the outbreak wrought.”. It isn’t all sunshine and roses, though.
American Profit Recovery
JANUARY 14, 2021
You might not think to place the words collection agency and compliments in the same sentence, especially when it comes to the consumers debt collectors are calling on. Yes, even during a pandemic, consumers were thanking debt collectors because they helped. Being a debt collector is not a job you take as a last resort.
Troutman Sanders
JULY 26, 2021
Yellen sent a letter to congressional leadership, stating that, as of August 1, 2021, the outstanding debt of the United States will be at the statutory limit. The guidance resulted from concerns that debt collectors would seize the funds. State Activities. Privacy and Cybersecurity Activities.
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