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Eleventh Circuit Throws Debt Collectors Under the FDCPA Bus for Sharing Account Information with Letter Vendors

Troutman Sanders

Communications with the consumer’s attorney, a creditor or its attorney, the debt collector’s attorney, or a consumer reporting agency are permissible, as are certain communications with third parties to locate a consumer or those required by a court or court judgment.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Privacy and Cybersecurity Activities. Privacy and Cybersecurity Activities: On May 10, California Attorney General Rob Bonta joined a coalition of 43 state attorneys general in signing a letter to Facebook CEO Mark Zuckerberg, urging Facebook to abandon plans to launch a version of Instagram for children under the age of 13.

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Pitfalls on the Path to Digital Debt Collection

True Accord

KeyBank, for example, is in the process of rolling out a self-service digital payment portal designed to offer banking customers privacy and flexibility in resolving payments. The challenge: Constructing a digital portal that drives consumer adoption and usage takes major work. About TrueAccord.

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Social Media Ban for Debt Collection in New York?

National Service Bureau

If you’re a collection agency or creditor in New York, you need to be keeping an eye out for Senate Bill 3803. Senator Kevin Parker introduced the bill as a response to news reports of debt collectors using social media to contact debtors, and posits that this is an invasion of privacy. But what is meant by the term ‘social media?’