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Is Your Collections Operation Ready for the Economic Recovery?

Fico Collections

At the same time, the continuing impact of furlough payments and salary protection schemes have again delayed many lenders' ability to fully understand the true impact of the pandemic on consumer finances. Recent engagement with two European clients helped them achieve double-digit improvements to their collections performance.

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Top 5 Debt Collection and Recovery Posts of 2021

Fico Collections

2021 saw debt collection and recovery professionals grappling with new regulations while they developed better ways to monitor and handle vulnerable customers during the pandemic. Collection strategies and apportioning of related costs are therefore concentrated on the appropriate customer level cases.