article thumbnail

Collections at Christmas Time - Tips for Collecting During this Notoriously Difficult Season

Credit Management Company

Patient collections can be a challenge any time of the year, but are particularly stressful during the Holiday season. Some collection agencies make the mistake of pausing collection efforts during this time of the year to avoid increasing tension between the healthcare provider and the patient.

article thumbnail

Top 6 Complaints Against Debt Collection Companies

National Service Bureau

That is why it is so important for organizations to choose a collection agency that falls on the right side of the fence in what is otherwise a huge grey area. With that in mind, here are the top 4th, 5th, and 6th most prevalent complaints against debt collection agencies in 2014: #6: Taking or threatening to take an illegal action.