Credit Management Company

DECEMBER 20, 2018

Some collection agencies make the mistake of pausing collection efforts during this time of the year to avoid increasing tension between the healthcare provider and the patient. The keys to successful collections during this time of year call for increased flexibility, diplomacy and a few of the following tips.

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Collections Healthcare Collection Agent Collection Agencies 53

The Kaplan Group

OCTOBER 12, 2020

However, work from home days, vacation days, money for professional development, and healthcare are all often flexible. As collection agents, negotiation is at the heart of everything we do. Consider the whole package. Salary is often one of the least flexible parts of a job offer. Know what you want and need.

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Collection Agent Healthcare Collections 52

National Service Bureau

APRIL 6, 2015

Of these, 239 involved medical collections and another 240 involved student loans. Debt collection companies who deal in healthcare collections are governed by the Health Insurance Portability and Accountability Act and its “privacy rule” for Protected Health Information (PHI). 4: False statements or representation.

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Collection Companies Collections Collection Agent Collection Agencies 40

PDC Flow

DECEMBER 1, 2020

Your debt collection agents are only as good as the training they receive. Better training improves staff performance, decreases mistakes and complaints and raises revenue collected. Improving Your Call Center Training Programs. Click infographic to enlarge.

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Collection Agent Healthcare Collections Education 54