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Ringer: Who Should Answer the Phone at Your Law Firm?

NCBA Law Practice Management Blog

In a perfect world, where you have ample time (riiiight), it’s probably best to have lawyers answering every call – and, the more senior the lawyer, the better. Because it surprises and delights clients. Wait, I’m actually talking to the lawyer?!) Some law firm actually employ this method.

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Run of the Mill: More Ways to Differentiate Yourself from Other Lawyers

NCBA Law Practice Management Blog

It’s a whole new world for lawyers; but, one thing hasn’t changed: there are still a lot of them. Yet, most of the law firms are very poor at differentiating , one from another. You can’t wait any longer to get virtual, it’s what clients expect, and require. If you want your law practice to stand out, we can help.

Lawyers 52
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Why Every Lawyer And Client Should Be Fighting To Stop The "Meaningful Attorney Involvement" Doctrine From Spreading

FDCPA Defense

Few things are more fundamental in the law than the principle that a lawyer owes a duty of loyalty to the client, a duty to be vigorous advocate within the bounds of the law, and a duty to maintain the client’s confidences and preserve the attorney-client privilege. Your law firm is also named a defendant.

Lawyers 40
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Getting Closer: Can You Quote Clients a Total Price?

NCBA Law Practice Management Blog

Although lawyers often guess about what legal consumers want, there are very specific and discoverable things that legal consumers want from lawyers. And, knowing these things can allow you to convert more clients. One of the things that legal consumers want from law firms is to know the total cost of legal services.