Ringer: Who Should Answer the Phone at Your Law Firm?
NCBA Law Practice Management Blog
APRIL 19, 2022
In a perfect world, where you have ample time (riiiight), it’s probably best to have lawyers answering every call – and, the more senior the lawyer, the better. Because it surprises and delights clients. Wait, I’m actually talking to the lawyer?!) Some law firm actually employ this method.
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