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Daily Digest – June 5. Healthcare Provider, NY AG Issue Best Practices on Medical Debt Affordability, Collections; CFPB Issues Warning About Contractual Fine Print

Account Recovery

Healthcare Provider, NY AG Issue Best Practices on Medical Debt Affordability, Collections CFPB Issues Warning About Contractual Fine Print Claim That Debt Not Owed Not Enough For Collection Letters to Be Harassing, Judge Rules 30 Companies Seeking Collection Talent WORTH NOTING: The latest viral trend involving pets is called the “paws in” challenge … The […]

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CFPB Launches Process to Recognize Open Banking Standards

Consumer Finance

Today, the CFPB finalized a rule outlining the qualifications to become a recognized industry standard setting body, which can issue standards that companies can use to help them comply with the CFPB’s upcoming Personal Financial Data Rights Rule.

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A Guide to Polite Follow-Up Techniques

Enterprise Recovery

When reaching out to someone for the first time or following up on a previous message, setting a friendly and positive tone is important. Whether it's a sales email or, in our case, following up about an unpaid invoice, your initial email may dictate how the rest of the transaction will go. Learn how to effectively follow up with others in a polite and professional manner with these subtle techniques.

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CFPB Sues Student Loan Servicer PHEAA for Pursuing Borrowers for Loans Discharged in Bankruptcy

Consumer Finance

The CFPB sued student loan servicer Pennsylvania Higher Education Assistance Agency for illegally collecting on student loans that have been discharged in bankruptcy and sending false information about consumers to credit reporting companies.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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Why Your Credit Score Isn’t Going Up

Credit Corp

Some reasons that your score hasn’t changed (or gone up) could be that the bureaus haven’t updated your credit profile yet, a bad credit utilization ratio, serious negative items outweighing recent good behavior, or errors on your credit. However, if you’ve been diligently working to improve your credit score but haven’t seen any progress, it can be frustrating.

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Healthcare Provider, NY AG Issue Best Practices on Medical Debt Affordability, Collections

Account Recovery

In a groundbreaking move, New York Attorney General Letitia James and Northwell Health yesterday announced a historic agreement aimed at significantly improving access to financial assistance for millions of New Yorkers and “significantly” reducing medical debt collection efforts.

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Partner Thomas Martin to attend Conference of Freight Counsel this summer

Price Meese

Price Meese Partner, Thomas C. Martin, Esq. is happy to attend the upcoming summer meeting of the Conference of Freight Counsel being held this year at Quebec City, Quebec, Canada. The Conference of Freight Counsel addresses and reviews recent case law affecting national and international transport of freight, transportation trends, and the legal impact of case law and newly created regulations affecting the transportation industry.

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CFPB Creates Registry to Detect Corporate Repeat Offenders

Consumer Finance

The CFPB finalized a rule to establish a registry to detect and deter corporate offenders that have broken consumer financial protection laws.

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Boost Your Credit Score: 8 Helpful Credit Monitoring Apps

Credit Corp

The credit monitoring apps chosen are based on rankings from reputable sites in the financial space. Credit.com is owned by Credit.com Holdings, LLC. Oquirrh Mountain Law Group, PC, d/b/a Lexington Law Firm is an independent law firm that uses Credit.com Holdings, LLC, as a provider of business and administrative services. Your credit score impacts your ability to obtain a credit card, purchase a home, or even rent an apartment.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Iconic UK Bicycle manufacturer enters liquidation

UK debt collections

An iconic bicycle manufacturer is to enter voluntary liquidation after almost 80 years crafting and designing bicycle frames. Mercian Cycles, based in Derby, launched in 1946 and has continued to create bespoke bikes by hand throughout its history. Its products have been used by cyclists who have set world records and individuals who have undertaken trips around the globe.

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Alleged Communication Conflicts Lead to FDCPA Suit Against Collector

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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The Whole Truth – Defending Against Claims That a Debtor Failed to Disclose in Bankruptcy Court

Jimerson Firm

The Bankruptcy Code provides debtors with a fresh start or an opportunity to reorganize their debts. In doing so, the Code requires all debtors to provide, under oath, a full disclosure of their assets and liabilities. This requirement promotes fairness to the debtor and its creditors by ensuring a complete and candid disclosure of assets to the trustee and the creditor body.

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Appraisal Fees: A Guide for First-Time Home Buyers

Credit Corp

Buying your first home is an exciting milestone. You’ve worked hard to improve your credit, save up a down payment, and set aside enough money to cover the cost of unexpected repairs. If you want the process to go smoothly, it’s important to understand each step. Once a seller accepts your offer, you’ll need to pay for an appraisal. But how much is an appraisal fee?

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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April saw surge in Company Insolvency says latest data

UK debt collections

The latest Insolvency Service figures for April 2024 show there was a startling rise in Company Insolvencies. England and Wales witnessed a significant rise in company insolvencies, marking an 18.4% increase from March 2024 and a 5.4% uptick compared to April 2023. The total number of registered business insolvencies for the month reached 2,177, comprising 300 compulsory liquidations , 1,715 creditors’ voluntary liquidations (CVLs), 144 administrations, and 18 company voluntary arrangement

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Daily Digest – June 4. Alleged Communication Conflicts Lead to FDCPA Suit Against Collector; CFPB Creates Corporate Offender Registry for Non-Banks

Account Recovery

Alleged Communication Conflicts Lead to FDCPA Suit Against Collector CFPB Creates Corporate Offender Registry for Non-Banks NJ AG Proposed Disparate Impact Rule to Fight Discrimination Judge Grants Default Judgment for Plaintiff in FDCPA Case Over Text Message Sent After Cease Request WORTH NOTING: How artificial intelligence can help you get better sleep … The latest […]

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The lifecycle of a debt: How commercial collections evolve into legal action…and turns into payment.

Collections Law

At Law Offices of Alan M. Cohen & Associates LLC, our commercial collections attorneys have more than 50 years of combined experience. We exclusively practice aggressive and relentless, yet ethical debt collection. We have dedicated our legal careers to helping businesses get paid. When you deliver a product or service, it is time to get paid. Understanding the lifecycle of a debt is critical to helping businesses know what to focus on, and when to turn up the heat.

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CFPB Warns Against Deception in Contract Fine Print

Consumer Finance

The CFPB today issued a circular warning against the use of unlawful or unenforceable terms and conditions in contracts for consumer financial products or services.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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New Study Reveals Unprecedented Levels of Debt for Americans

The Kaplan Group

A new study by The Kaplan Group shows that the debt burden has reached an all-time high for American households. We analyzed the evolution of auto loans, mortgages, credit card and student loans since 2003. Key Takeaways The total amount of debt grew by 81.5% in 20 years. Student loan debt quadrupled since 2003. With over $100,000 in debt, residents of the District of Columbia are struggling with the highest amount of debt followed by residents of Hawaii and Washington With just over $35,000, re

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Small Businesses owed £23k on average amid rising energy bills

UK debt collections

Small businesses were owed almost £23,000 in late payments for a month, according to new data, adding to the sky-rocketing energy bills that are piling pressure on concerned business owners. Late payments totalled £22,700 for the average small business, with at least one overdue invoice in May, representing a 6% year-on-year rise. This amounts to 65% of their average monthly turnover, new data from accounting software Intuit QuickBooks showed.

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CFPB Sues PHEAA For Collecting on Discharged Student Loans

Account Recovery

The Consumer Financial Protection Bureau on Friday announced it had filed a lawsuit against the Pennsylvania Higher Education Assistance Agency (PHEAA), alleging that PHEAA illegally collected on student loans that had been discharged in bankruptcy and provided false information to credit reporting companies.

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Treasury Announces Marketable Borrowing Estimates

Collection Industry News

WASHINGTON – The U.S. Department of the Treasury today announced its current estimates of privately-held net marketable borrowing [1] for the April – June 2024 and July – September 2024 quarters. During the April – June 2024 quarter, Treasury expects to borrow $243 billion in privately-held net marketable debt, assuming an end-of-June cash balance of $750 billion. [2] The borrowing estimate is $41 billion higher than announced in January 2024, largely due to lower cash receipts, partially o

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Prepared Remarks of CFPB Director Rohit Chopra on the Final Rule to Detect and Deter Repeat Offenders

Consumer Finance

CFPB Director Rohit Chopra delivered remarks on the CFPB’s nonbank registration rule.

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Business Credit and Loan Resources for LGBTQIA+ Business Owners

The Kaplan Group

Starting and running a business is seldom an easy-breezy endeavor. It’s something that requires a lot of grit, persistence, and unfortunately, capital. For members of the LGBTQIA+ community, these barriers are often compounded. According to the National Gay & Lesbian Chamber of Commerce, the LGBTQIA+ community in the United States includes 1.4 million business owners , who collectively contribute more than a trillion dollars to the American economy.

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US Company seizes Football club over large Unpaid Debt

UK debt collections

US investment fund Oaktree Capital Management has taken control of Italian champions Inter Milan after the football club’s previous owners, Chinese conglomerate Suning International Holdings, defaulted on a large unpaid debt of £335m. Suning’s debt relates to a loan of €270m taken out in 2021, which has accrued interest at 12 per cent and was due for repayment on Tuesday.

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30 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.