Remove contact mobile
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3 Key Challenges in Addressing Non-Performing Loans (NPLs)

Re:Ceeve

McKinsey’s research on how customers experience delinquency contact highlighted the banking industry’s disregard of the channels that statistically lead to the best customer outcomes. In contrast, only a small percentage stated highly effective digital channels, such as email (17%), text messaging (7%) and mobile push notifications (6%).

Loans 78
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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

Fico Collections

A good contact strategy for early collections typically separates out special cases which require a specific treatment, identified by one or few data attributes. Such cases might include employees, deceased customers, fraud, first-payment defaulters or customers without valid contact data. Get Contact Data Before You Need It.