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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On November 9, the Department of Education (DOE) announced its plan to implement an oversight strategy of federal student loan servicers that provides several pathways for identifying problems that can harm borrowers, in real-time. For more information, click here. For more information, click here. For more information, click here.

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Financial Inclusion Using Analytics

Fico Collections

are part of this program, where FICO Scores used by financial institutions are shared with consumers for free. Through that program, and many other ways for the consumers to access their FICO® Score, we offer reason codes and educational material to provide insight to the consumer on their score. Sally holds a B.A.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

The proposed guidanceadvises on policies that financial institutions may implement to allow consumers to provide financial institutions with information that may not have been considered during an appraisal or if deficiencies are identified in the original appraisal. For more information, click here.

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Debt Collection in the Pandemic: UK Lenders Face Big Challenges

Fico Collections

The UK’s Financial Conduct Authority (FCA) has handed out a £26m fine following poor treatment of more than 1.5 It marks the highest fine ever issued to a lender for what it deemed a breach of consumer credit rules. million struggling borrowers. Forbearance Best Practice and Upholding Customer Engagement Standards.

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