Addressing Portfolio Risk in Economic Uncertainty: Part 4 (2022)
Fico Collections
DECEMBER 8, 2022
Nowhere across the consumer credit lifecycle are the stakes higher than in early-stage collections, where the uncertainty of outcomes and the range of treatment options is the greatest. Figure 2: FICO® Resilience Index delinquent consumer sensitivity profile comparisons. penetration rate) of live-agent calls (Figure 1).
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