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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

One revision now requires hospitals to complete a screening process to determine whether a particular patient is eligible for charity care before taking certain action, such as enrolling the patient in a payment plan or referring the account to in-house or third-party collections, on the patient’s account. For more information, click here.

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Is The CFBP's Position On Credit Reporting Statements Consistent With The Case Law?

FDCPA Defense

The CFPB does not want debt collectors to tell consumers that paying their debts might help them to improve their credit score. Nor does the CFPB want collectors to encourage consumers to pay by informing them that their failure to do so might harm their credit. Credit Bureau of Georgia, 555 F.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On June 8, the CFPB acted against a medical debt collector for numerous debt collection and credit reporting violations. In at least thousands of cases, the debt collector continued to attempt to collect on a debt that was not substantiated after a consumer disputed the validity of the debt.