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5 Ways Software Improves Debt Collections

Re:Ceeve

In today’s world where consumerism is rife and ‘buy now, pay later’ plans are an integral part of most transactions, an enterprise’s approach towards debt collection is essential in maintaining relationships, safeguarding the average lifetime value (LTV) of a customer and sustaining financial health.

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3 Key Challenges in Addressing Non-Performing Loans (NPLs)

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Banks seem to be lagging with their approach towards collections by relying on phone calls and letters. In contrast, only a small percentage stated highly effective digital channels, such as email (17%), text messaging (7%) and mobile push notifications (6%). Overall, the ratio of gross NPLs in Europe sits at 3.8% respectively.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

Fico Collections

Remember these key rules: You have 7 seconds to make your first impression. Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. Banks must find ways to humanize their business models, by being personable in these seemingly impersonal channels.

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