Sat.May 16, 2015 - Fri.May 22, 2015

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The TCPA: A Primer for Debt Collectors

National Service Bureau

Compliance is a huge part of the debt collection process, and collection agencies need to stay updated on the regulations and legislation that shape interactions with debtors, consumers, patients, etc. The Telephone Consumer Protection Act is one such piece of legislation that is incredibly important in the current collections landscape. A 2013 Pew Research study found that 91% of American adults own a cell phone; the TCPA addresses mobile use specifically, and provides for monetary damages in c

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May is Older American Month. What Does This Mean for Debt Collection?

National Service Bureau

Did you know that the month of May was designated “Older Americans Month” in 1980 by former President Jimmy Carter? While this may not be the most popular “appreciation” month or get the most news, the tradition actually goes back further! According to Census.gov , President Kennedy instituted “Senior Citizen Month” in May 1963 after meeting with members of the National Council of Senior Citizens.