Mon.Jun 26, 2023

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Prevent Financial Fraud for Senior Citizens

Nexa Collect

Financial fraud targeting senior citizens is a growing concern. It’s important to take steps to protect the elderly from scams and fraudulent schemes. Here are some measures that can help in preventing financial fraud for senior citizens: Educate and Inform : Educate seniors on the various types of scams they may encounter such as phishing emails, lottery scams, telemarketing scams, and elder financial abuse.

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Appeals Court Affirms Sanctions Award of $828k in TCPA Case

Account Recovery

The Court of Appeals for the Fourth Circuit has upheld a lower court’s ruling that the defendants in a Telephone Consumer Protection Act case acted in bad faith and should have a default judgment of $828,801.36 entered against them. A copy of the ruling in the case of Mey v.

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Collection Manager Angela is looking to grow career opportunities for others

American Profit Recovery

We have a new collection manager here at American Profit Recovery and her name is Angela. She has been with American Profit Recovery for several years now and she has demonstrated the leadership qualities that can move a team in the right direction. If you are a regular reader of our blog then you have seen Angela, better known as Angie to her coworkers, contributing many articles about what it’s like to work here at American Profit Recovery, the culture we continuously build as well as th

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Judge Denies MTD in FCRA Case Over Double-Reported Debt

Account Recovery

A District Court judge in Utah has denied a defendant’s motion to dismiss in a Fair Credit Reporting Act case, ruling that it did not conduct a reasonable investigation after the plaintiff disputed the debt because both the defendant — the original creditor — and a collection agency were reporting the debt to the credit […]

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Why are Americans Stressed About Money?

Nexa Collect

There are various stress factors related to money. These stressors are influenced by a range of factors including cultural, economic, and personal. Here are some reasons why Americans in particular may experience stress about money: Cost of Living : In many areas in the United States, the cost of living has been rising faster than wages. This makes it difficult for individuals and families to keep up with expenses such as housing, healthcare, and education.

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CFPB Takes Action Against ACI Worldwide for Illegally Processing $2.3 Billion in Mortgage Payments that Homeowners Did Not Authorize

Consumer Finance

CFPB issues order against payment processor ACI Worldwide Corp. and its subsidiary ACI Payments Inc. (ACI) improperly initiating approximately $2.3 billion in unlawful mortgage payment transactions. This is the CFPB’s first action addressing unlawful data handling practices in processing mortgage payments.

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Daily Digest – June 26. Appeals Court Affirms Award of $828k in TCPA Case; Judge Denies MTD in FCRA Case Over Double-Reported Debt

Account Recovery

APPEALS COURT AFFIRMS AWARD OF $828K IN TCPA CASE JUDGE DENIES MTD IN FCRA CASE OVER DOUBLE-REPORTED DEBT OREGON LEGISLATURE PASSES CONSUMER PRIVACY BILL MEANINGFUL INSIGHTS ON RECENT COURT RULINGS WORTH NOTHING: Meet this year’s winner of the World’s Ugliest Dog contest … What you need to know about the retirement income crisis in America […]

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Number of Insolvent Businesses hits record high

UK debt collections

The number of insolvent businesses in England and Wales last month rose by 40 per cent year-on-year to the highest level since monthly records began in January 2019. Data from the Insolvency Service yesterday showed that 2,552 companies were declared insolvent last month, overwhelmingly through creditors’ voluntary liquidations, in which a company’s directors agree to wind up the business without a formal court order.

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Oregon Legislature Passes Consumer Privacy Bill

Account Recovery

The Oregon House on Friday unanimously passed the Oregon Consumer Privacy Act, which means the bill is now heading the desk of Gov. Tina Kotek for signature or veto.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Supreme Court Issues Ruling that Promotes Arbitration Agreements by Requiring an Automatic Stay of Proceedings in the Case of an Interlocutory Appeal

Burr Forman

On June 23, 2023, in Coinbase v. Bielski, the Supreme Court issued a ruling holding that a district court must stay its proceedings while an interlocutory appeal of the issue of arbitration is ongoing. The 5-4 decision resolves a circuit split on the issue, and has far-reaching implications on motions to compel arbitration. The case arose from a putative class action brought by plaintiff Abraham Bielski, on behalf of Coinbase users, in the U.S.

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Court Rejects Habitual TCPA Plaintiff’s Procedural Gamesmanship

TCPA

In a recent condemnation of procedural “gamesmanship of the lowest order,” District Judge Michael M.

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Best way to hire the best person for a job!

Collection Industry News

When seeking to hire the most intelligent employee for a position, it’s important to consider a combination of factors beyond just intelligence. Here are some strategies to help you identify and hire highly intelligent individuals: 1. Clearly Define Job Requirements: Start by clearly defining the skills, knowledge, and attributes necessary for the position.

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Court Rejects Habitual TCPA Plaintiff’s Procedural Gamesmanship

TCPA

In a recent condemnation of procedural “gamesmanship of the lowest order,” District Judge Michael M. Baylson not only denied a plaintiff’s request for a default judgment and for sanctions, but also sua sponte ordered the plaintiff to show cause why sanctions should not be issued against him. The case is Perrong v.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?