Consumer Finance
APRIL 7, 2024
The CFPB today published an edition of Supervisory Highlights to share key findings from recent examinations about continuing accuracy problems in the credit reporting system.
NCBA Law Practice Management Blog
APRIL 7, 2024
Whenever I talk to law firms about employing automation for customer service – especially in the context of law firm intake – the attorneys usually push back by saying that they don’t want to automate anything, since they prefer ‘high touch’ customer service. The problem with that approach is that, in the modern world, ‘high touch’ is often equated with other, less palatable terms: like ‘annoying’ or ‘ obnoxious’.
Consumer Finance
APRIL 7, 2024
CFPB publica edición de su Reporte de Supervisión mostrando datos claves encontrados en evaluaciones recientes sobre los continuos problemas con la exactitud del sistema de reporte del crédito.
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