Thu.Nov 17, 2022

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Getting to Know Jon Daane of TEC Services Group

Account Recovery

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Jon Daane of TEC

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The New Reality: A $700 Monthly Car Payment

Nerd Wallet

When average monthly new-car payments surpassed $700 in May and car prices reached record highs, many potential car buyers decided to sit on the sidelines until the market returned to normal. Six months later, normal looks further away than ever. The Federal Reserve continues to raise the federal funds rate, driving auto loan interest rates. Shannon Bradley writes for NerdWallet.

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Daily Digest – November 17. Getting to Know Jon Daane of TEC Services Group; Appeals Court Tosses TCPA Case

Account Recovery

GETTING TO KNOW JON DAANE OF TEC SERVICES GROUP Jon Daane might be the only person who has ever started working in the ARM industry because of scuba diving. There’s probably a good metaphor that connects scuba diving and debt collections — looking for buried treasure, perhaps? — but Daane’s presence in the industry has … The post Daily Digest – November 17.

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Will Adding an Accessory Dwelling Unit Pay Off?

Nerd Wallet

Accessory dwelling units are known by many names: in-law suites, guest houses, backyard cottages, or basement or garage conversions, among others. What all ADUs have in common is that they’re a separate living space typically added to a single-family residential lot, and they’re having a moment. Constructing an ADU could increase your property value while.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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CFPB Releases Supervisory Highlights, Points to Issues with Credit Reporting, Debt Collection

Account Recovery

The Consumer Financial Protection Bureau yesterday released its latest Supervisory Highlights report, which chronicles the issued uncovered during examinations conducted by the Bureau during the first half of 2022. The issues are used to help drive the Bureau’s decisions regarding rulemaking and enforcement actions and have been cited as a great opportunity for those regulated … The post CFPB Releases Supervisory Highlights, Points to Issues with Credit Reporting, Debt Collection fir

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Appeals Court Upholds Ruling for Hospital in ADA Case Over Call Center Supervisor with MS

Account Recovery

The Court of Appeals for the Eighth Circuit has upheld a summary judgment ruling in favor of a hospital that was sued for violating the Americans with Disabilities Act and state law in Missouri for not accommodating a supervisor in the customer service department who trained and managed agents who assisted patients over the phone … The post Appeals Court Upholds Ruling for Hospital in ADA Case Over Call Center Supervisor with MS first appeared on AccountsRecovery.net.

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Berkshire Hathaway Travel Insurance: What to Know

Nerd Wallet

If you’re considering buying travel insurance, ask yourself the following questions: If your luggage didn’t arrive in Iceland, would you have the budget for a new set of winter clothes? If an unexpected event cut short your trip to Italy, could you afford a last-minute ticket home? If you got stuck in Cancun because of. Anya Kartashova writes for NerdWallet.

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Appeals Court Tosses TCPA Case Based on Footnote in Facebook Ruling

Account Recovery

The Court of Appeals for the Ninth Circuit, in affirming the dismissal of a case at the District Court level, has held that in order for technology to meet the definition of an automated telephone dialing system, it must generate and dial random or sequential telephone numbers, based on how the Supreme Court interpreted the … The post Appeals Court Tosses TCPA Case Based on Footnote in Facebook Ruling first appeared on AccountsRecovery.net.

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How to Create and Measure an Omnichannel Strategy in Debt Collection

PDC Flow

Creating a digital omnichannel strategy for debt collection is essential for the future. Technology is readily available and there are compliant ways to use it to better connect with consumers. How do you know what you’re planning (or what you’ve already set up) is working as well as it could? Three digital collections experts, Pran Navanandan, Halstead Financial Services, Dianne Harrell, Resident Interface, and Justin Franklin, Cedar Financial, recently paneled a webinar with Accounts Recovery

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Should I Shop for Savings Accounts That Earn 3% APY?

Nerd Wallet

After recent rate increases made by the Federal Reserve, some savings accounts are paying more than 3% annual percentage yield, or APY. This rate is among the highest you can find for a savings account right now, and it’s worth shopping around for one. Here’s what to know about why rates are increasing and how. Margarette Burnette writes for NerdWallet.

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Proposed Modifications to Michigan Court Rules Seek to Make Pandemic-Inspired  Changes Permanent, Making it Harder to Evict Tenants

Fraser

During the COVID-19 pandemic, Michigan’s court rules related to landlord-tenant eviction procedures were modified in some ways to utilize video conferencing and to make certain proceedings more efficient, and modified in other ways that made it more difficult for landlords to evict residential and commercial tenants. Pursuant to recently proposed amendments to Michigan Court Rule 4.201, Michigan’s State Court Administrative Office has taken steps to make many pandemic-era changes to minimize evi

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The Guide to Delta Main Cabin

Nerd Wallet

A Delta Air Lines main cabin ticket may not be the most glamorous way to fly, but it will get you from point A to point B with a few perks like in-flight entertainment, snacks and beverages. The airline also provides main cabin passengers with meals and complimentary beer, wine and spirits on long-haul international. Aaron Hurd writes for NerdWallet.

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Top 5 Reasons to Consider First-Party Collections

Chargent

Pop quiz time! Have you, or someone on your team, ever sent an email, made a phone call, or sent an owl to try to collect money owed to your organization? If you answered yes to one or more of the above, then guess what? First-party collections are already part of your collections strategy. [.]. The post Top 5 Reasons to Consider First-Party Collections appeared first on Chargent by AppFrontier.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Tips for B2B Debt Collections

Taurus Collect

Collecting payment from businesses for the products and services offered is critical to maintaining consistent cash flow and the overall success of a company. One of the significant differences between B2B and B2C debt collection is who you are collecting from. For instance, in B2C, you collect directly from the person who borrowed money from your company.