Account Recovery

FEBRUARY 20, 2024

Three days after the Consumer Financial Protection Bureau released a report indicating that large banks are offering higher credit card interest rates to consumers than smaller banks and credit unions, one of the nation’s largest credit card issues — Capital One — announced it was buying another of the nation’s largest issuers — Discover Financial […]

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Credit Unions Credit Unions Banks 147

Prosperity Now

FEBRUARY 20, 2024

Bank On Pueblo County, a component of United Way of Pueblo County located in Pueblo, Colorado, is a coalition working to increase financial wellness efforts in the community. We interviewed Program Coordinator, Adrian Gomez, to learn more about the organization (a Prosperity Now Community Champion!), their Bank On Program, advocacy efforts and goals for 2024.

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Banks 98

Account Recovery

FEBRUARY 20, 2024

Suit Accuses Collector of Attempting to Collect From Represented Consumer Who Previously Sued Over Same Debts Judge Denies Competing Summary Judgment Motions in FDCPA Case CFPB Report Highlights Differences in Credit Card Interest Rates as One Titan Buys Another Airline Liable for Discounts Mentioned by AI Chatbot WORTH NOTING: Six movies to put on your […]

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Judgment Collections 147

Jimerson Firm

FEBRUARY 20, 2024

In Florida, the Telephone Consumer Protection Act (“TCPA”) and the Florida Telephone Solicitation Act (“FTSA”) limit the use of automated systems for placing automated calls and sending automated text messages. Both the FTSA and the TCPA permit the use of automated dialing systems if the caller obtains the called party’s “prior express written consent.

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Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

Account Recovery

FEBRUARY 20, 2024

Let’s pause our deepening love affair with technology and artificial intelligence for a cautionary tale that everyone in the accounts receivable management industry should be paying attention to, especially if you have an automated chatbot on your site or ever plan to.

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Accounts Receivables Management 130

Account Recovery

FEBRUARY 20, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Collections 130

Qualco

FEBRUARY 20, 2024

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Credit Management Creditors Government Collections 52

Account Recovery

FEBRUARY 20, 2024

A District Court judge in Washington has denied competing motions for summary judgment in a Fair Debt Collection Practices Act case that stretches back more than 13 years, ruling that both sides point to facts that could be ruled in their favor, thus leaving it for a jury to decide.

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Judgment Fair Debt Collection Collections 130

Troutman Sanders

FEBRUARY 20, 2024

In this episode of FCRA Focus , hosts Kim Phan and Dave Gettings are joined by Partners Cindy Hanson and Ron Raether to discuss recent CFPB advisory opinions on accuracy in background check reports and the inclusion of data sources in response to consumer file disclosure requests. They delve into the challenges companies face in obtaining accurate information from public record sources and the implications of the CFPB’s guidance for the industry.

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Collections

TCPA

FEBRUARY 20, 2024

The U.S. District Court for the Middle District of Florida recently denied a defendant’s motion to dismiss on standing grounds even though plaintiff remained on the line to discover the identity of the caller solely for the purpose of filing a TCPA lawsuit.

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BN Lawyers

FEBRUARY 20, 2024

On February 7, 2024, the Third Circuit Court of Appeals affirmed a district court holding that the Pennsylvania Consumer Discount Company Act (“CDCA”) did not apply to a charged-off debt that was later sold and could not form the basis for a lawsuit brought under the federal Fair Debt Collection Practices Act. Plaintiff brought the lawsuit stating that since a downstream debt buyer did not hold a license under the Consumer Discount Company Act, the debt buyer could not collect on the underlying

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Fair Debt Collection Judgment Banks Loans 40

NACM

FEBRUARY 20, 2024

Confidence is intrinsic to leadership and professional growth. Though confidence is not considered a fixed characteristic, it can be both acquired and improved over time through different experiences. As a credit professional, confidence is key. Whether it's needed to make sound credit decisions or build customer relationships—confidence shows dedi.

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