Fri.Mar 01, 2024

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Daily Digest – March 1. Suit Accuses Collection Law Firm of Garnishing Wages Without Permission; Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing

Account Recovery

Suit Accuses Collection Law Firm of Garnishing Wages Without Permission Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing New AI Agent Startup Promises Tech With Empathy Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey WORTH NOTING: Highly effective communicators usually share these four habits … Apples vs.

Law Firms 147
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A Guide to Choosing the Right A/R Outsourcing Partner

Enterprise Recovery

When selecting an outsourcing partner for your accounts receivable needs, it is essential to explore a variety of key factors to ensure a successful partnership. Understanding your business needs is only the first step in this process. By clearly identifying your goals, objectives, and the level of support required, you can better evaluate potential partners that align with your specific requirements.

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Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey

Account Recovery

In what could be bad news for companies across the accounts receivable management industry, a significant number of fewer consumers are choosing to use their income tax refunds to pay down their debts, instead opting to boost their savings, according to the results of a survey conducted by Bankrate.

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January Consumer Litigation Filings: Everything Way Up

Troutman Sanders

According to a recent report by WebRecon, court filings under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), and complaints filed with the Consumer Financial Protection Bureau (CFPB) were up double digits percentages from December 2023. The biggest jump was in TCPA filings, which increased by 78.6%!

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Suit Accuses Collection Law Firm of Garnishing Wages Without Permission

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

Law Firms 130

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Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing

Account Recovery

The Court of Appeals for the Seventh Circuit has affirmed a lower court’s ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act, agreeing with the lower court that the plaintiff lacked standing because she declined to provide additional information to justify how the defendant’s actions interrupted the […]

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Five simple tips for ensuring constant cash flow

On Guard

Companies exist to earn money and make a contribution to society. They get money in return for providing products or services to their customers. The money is then used to further invest in making better products or providing more comprehensive services and to expand their client base. But what happens if customers pay late or not at all for the goods and services they received?

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New AI Agent Startup Promises Tech With Empathy

Account Recovery

The former co-CEO of Salesforce who also happens to be the chairman of the company behind ChatGPT has launched a new startup that has raised $110 million to build customer service agents powered by conversational artificial intelligence that will be able to display genuine empathy and show care.

Startups 130
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Third Circuit Weighs in on Mailing Vendors in Debt Collection and Article III Standing

Burr Forman

The Third Circuit Court of Appeal recently weighed in on the burgeoning number of cases alleging that debt collector use of mailing vendors requires communication with a third party about consumer debt that violates the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692c(b). Ultimately, the Third Circuit held that the consumer did not allege a sufficiently concrete injury in fact, to demonstrate standing to bring claims against the debt collector regarding its use of a mailing vendor.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Breaking Barriers: Celebrating Women’s Influence in B2B Credit

NACM

?️ On today's episode of NACM's Extra Credit podcast. During this Women's History Month, we're honoring women through their challenges and successes in their journey to becoming influential credit leaders!⭐ Starring Somer John; Alicia Perez Johnson; and Erin Stammer, MPA-HA, CCE!? Read the full story in the March issue of Business Credit magazin.

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