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$225,000 Punitive Damages Award Upheld Where Creditor Repeatedly Contacted Customer After Being Notified of Attorney Representation

Troutman Sanders

The defendant offered a “pause” program that allowed the plaintiff to suspend service for up to nine months at a cost of $5 per month, which the plaintiff accepted. Ultimately, the plaintiff filed for chapter 7 bankruptcy protection, listed the defendant as an unsecured creditor, and obtained a discharge of her debt.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

The company expects to have sufficient funds to fully repay unsecured creditors. Participants acknowledged the importance of their partnership on financial innovation as a crucial part of U.S.-UK UK financial services cooperation and expressed a desire to continue discussing these topics ahead of the next meeting in 2024.